At Wendy’s in Baltimore, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baltimore, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect substitutions.
Food Quality
Customers expressed dissatisfaction with the quality of food, often receiving cold or poorly prepared items.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness
Multiple customers noted that the restaurant was dirty, with sticky tables and unsanitary conditions.
SR
S Russell
3 days ago
2.0
This is not about the staff more so management. If you at short staffed please consider turning off DoorDash and Uber Eats. We grab and go, I had to wait in drive through middle of the day for 25 mins. I wanted to cancel but didn’t because it impacts my ratings that unlocks certain benefits.
JC
Jim Cole
5 days ago
1.0
Closes midnight, ordered frosty at 8pm - sorry frosty machine has already been cleaned. Lame.
DW
Dennis Wojciechowski
Feb 24, 2026
2.0
Order my food off the app. Ordered a burger, chili and a vitamin water. No vitamin water so I switch it up to a soda and no chili so I had to substitute for cheese fries. The burger was hot. The fries were cold and the service was horrible. The person at the drive thru had the worst attitude and can't believe she has a customer service job. Super slow
SW
S Welch
Feb 11, 2026
1.0
Every time I have ordered from here, it has been wrong. Today took the cake! I ordered a Honey Buddy Chicken Biscuit Combo and a sausage, Egg and cheese Biscuit. Biscuits! Both were on burger buns! How can you be out of biscuits 1 hour after opening? If they were out, they should have canceled my order, not send anything. I also ordered a Simply Orange Juice and they sent me some orange fountain drink! I don't drink sodas! I ordered an orange juice! The other item was a vanilla cold brew, they sent chocolate! Maybe Im allergic to chocolate, they had no right to make that substitution. This establishment needs shut down. They don't care about the customer. Go to another fast food restaurant, stay away from this one.
TD
Thomas Dimmick
Jan 18, 2026
3.0
They obviously ran out of certain ingredients for thier sandwiches and substituted.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Washington Blvd in Baltimore, MD?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does Wendy's at 3620 Washington Blvd serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's at Washington Blvd available for delivery and takeout?
Yes, this Wendy's location offers both delivery and takeout services.
What payment options does Wendy's on Washington Blvd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact the Wendy's Washington Blvd location?
You can contact Customer Care via Live Chat on their Contact page or call 888-624-8140. For direct contact, call (410) 247-7886.
Where can I find the menu and nutritional information for Wendy's at 3620 Washington Blvd?
Menu and nutrition info are available on the Wendy's website or mobile app, including allergen details for each item.
How can I order Wendy's from the Washington Blvd location using their app?
Use the Wendy's app available on the App Store or order online at order.wendys.com and select the Washington Blvd location.
What are some nearby places of interest around Wendy's on Washington Blvd that I can visit?
Nearby attractions include Three Brothers Italian Restaurant, Tropical Smoothie Cafe, Walmart Grocery Pickup and Delivery, and The Home Depot, ideal for dining, shopping, and errands before or after your visit to Wendy's.
Are there other fast food options close to Wendy's on Washington Blvd?
Yes, nearby fast food restaurants include Chick-fil-A, Panda Express, Boardwalk Fries and Burgers, and Jersey Mike’s Subs, offering a variety of choices.
Is it convenient to get vehicle services near Wendy's at 3620 Washington Blvd?
Yes, automotive services are nearby at Rice Tire and The Home Depot offers tool and truck rentals, making it convenient to address car maintenance and home improvement needs while dining at Wendy's.
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