Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baltimore, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baltimore, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
1,560 reviews
5 stars
402
4 stars
271
3 stars
281
2 stars
154
1 star
452
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly while others were reported as rude and unprofessional.
Speed of Service
Consistently reported slow service, with long wait times in both drive-thru and dine-in.
Food Quality
Food quality is hit or miss; many customers received cold or incorrect orders.
Cleanliness
Multiple complaints about the cleanliness of the restaurant, including dirty tables and floors.
Management Issues
Frequent mentions of poor management and staffing problems, leading to disorganization and inefficiency.
- GHGary HintonNov 17, 20254.0Burgers getting smaller and smaller. The workers are nice though
- MCMartha CrossNov 9, 20251.0Ordered the double cheese. It was cold and dry. Also ordered the tenders which was overcooked. Gave me the wrong sauce. Will not order from Wendy's again. I see why they are failing in their sales.
- NHNathan HensleyNov 2, 20251.0Every time I go to this location or order from this location, they never seem to have anything that should be considered the bare minimum of running a Wendy’s. How do you never have sweet tea or cola? How do are you always out of frostys? In the middle of the day? At night? Doesn’t matter. This location used to be great when it first opened all the way up until 5/6 years ago but now it’s like one of the worst locations you can go to in this area. The last visit they gave me a single patty w/o cheese with two strips of bacon and some mayo and tried to call that a baconator. I used to work in the food industry and this is just laziness at its finest
- AHAngela HobbsOct 27, 20255.0We went in the drive thru the food was hot and fresh and Heather offered us some Halloween candy while we waited for our food this Wendy is on Washington Boulevard in Baltimore, Maryland she was very polite and friendly great customer service
- CDCia DOct 26, 20251.0THIS IS THE WORST WENDYS EVER. IF YALL DO NO LIKE YOUR JOB THEN FIND SOMEWHERE ELSE TO WORK. The customer service here is trash! I walked in to get 4 biggie bags for my children and the cashier with the green dreads looked at me like I was crazy and just stared at me smiling. It’s 8pm they close at 1am so what are we having a staring contest for? Then when I asked why are you looking at me like that, he didn’t say anything he literally just smiled and looked at the other worker waiting for her to chime in. Then she proceeds to ask me what kind of burgers and I said nevermind because I do not understand why he was just starting he is weird. They acted like I ordered something that wasn’t on the menu and acted like they was closing. What annoyed me the most is the fact that the lady who seemed to be the closing manger didn’t correct her employee and his blatant rudeness and disregard for a paying customer who have came to this Wendy’s multiple time before. And their foo is cold and disgusting. Never again.
Frequently Asked Questions About Wendy's
Is Washington Boulevard Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Baltimore, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Baltimore, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (410) 247-7886.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Washington Boulevard Wendy’s serve breakfast?
Yes, this Wendy’s location in Baltimore, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Washington Blvd in Baltimore, MD?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does Wendy's at 3620 Washington Blvd serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's at Washington Blvd available for delivery and takeout?
Yes, this Wendy's location offers both delivery and takeout services.
What payment options does Wendy's on Washington Blvd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact the Wendy's Washington Blvd location?
You can contact Customer Care via Live Chat on their Contact page or call 888-624-8140. For direct contact, call (410) 247-7886.
Where can I find the menu and nutritional information for Wendy's at 3620 Washington Blvd?
Menu and nutrition info are available on the Wendy's website or mobile app, including allergen details for each item.
How can I order Wendy's from the Washington Blvd location using their app?
Use the Wendy's app available on the App Store or order online at order.wendys.com and select the Washington Blvd location.
What are some nearby places of interest around Wendy's on Washington Blvd that I can visit?
Nearby attractions include Three Brothers Italian Restaurant, Tropical Smoothie Cafe, Walmart Grocery Pickup and Delivery, and The Home Depot, ideal for dining, shopping, and errands before or after your visit to Wendy's.
Are there other fast food options close to Wendy's on Washington Blvd?
Yes, nearby fast food restaurants include Chick-fil-A, Panda Express, Boardwalk Fries and Burgers, and Jersey Mike’s Subs, offering a variety of choices.
Is it convenient to get vehicle services near Wendy's at 3620 Washington Blvd?
Yes, automotive services are nearby at Rice Tire and The Home Depot offers tool and truck rentals, making it convenient to address car maintenance and home improvement needs while dining at Wendy's.