Wendy's

3.5
1113 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6411 Eastern Avenue, Baltimore, MD
21224, United States

Hours

Reviews

3.5
1,113 reviews
5 stars
397
4 stars
254
3 stars
182
2 stars
85
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported dirty conditions in the restaurant and restrooms, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items, indicating inconsistency in food quality.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, leading to a lack of accountability and poor customer experiences.
  • EO
    Ebony Ogburn
    Dec 11, 2025
    1.0
    There was some sort of bug in my fries, after I spit it out there were just legs. I literally threw up. Do not eat from here!!!!
  • NS
    Nevaeh Stephens
    Dec 7, 2025
    1.0
    lady was very rude taking orders . will never return to this location
  • CR
    cassie reed
    Dec 3, 2025
    1.0
    they don’t pick up their phone the place is dirty no good food. all dry. the wendy’s girl is pretty tho
  • LW
    Lydia Wright
    Nov 27, 2025
    1.0
    The manager shy was rude I call corp office on her the Patterson sore in Baltimore
  • EM
    Erick Matute
    Nov 26, 2025
    1.0
    I like wendy’s but im going to stop coming by here, specifically this time. i don’t know if they’re short staffed or they just fricking slow. huge line at drive thru, waiting there for 15 minutes, late for work and cold food. don’t com here on late shift.

Frequently Asked Questions About Wendy's

Is Highlandtown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at this Wendy's location?

The drive-thru is open daily from 6:30 AM to 1:00 AM.