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Wendy's

3.5
(1117 reviews)

Business Details

(410) 631-6076

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6411 Eastern Avenue, Baltimore, MD
21224, United States

Hours

Reviews

3.5
1,117 reviews
5 stars
398
4 stars
256
3 stars
182
2 stars
85
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times and orders frequently being incorrect.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, particularly from management.

Food Quality

Customers experienced issues with food temperature, freshness, and cleanliness, including reports of cold or improperly prepared food.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and sticky floors.

Accessibility Issues

Several customers noted problems with the drive-thru service, including cash-only policies and unresponsive staff.
  • ZC
    Zevran Calloway
    1 day ago
    4.0
    Good
  • AA
    Anthony
    Feb 8, 2026
    1.0
    Came thru drive thru 2/7/26 and the food was cold and we didn’t even get 1/4 of our food. And took 25 min just to get our order because they don’t have anyone working who gives a damn.
  • KS
    Kirk Simmons
    Jan 27, 2026
    4.0
    Went through the drive-thru it wasn't fast took about 10 minutes the burger was luke warm the cheese hadn't melted
  • HR
    holly reed
    Jan 26, 2026
    5.0
    The nicest staff end the drive-thrus open all night. Download the app and you get a free 10-piece
  • CA
    CARMEN A
    Jan 13, 2026
    1.0
    Every time I or my child visits this Wendy store, the manager is rude. I had a Keychain for a frosty but she won't honor my frosty unless I buy meal. I came in to wash my hands before ordering, but she keeps the bathroom locked and refuses to let me wash my hands until I bought my meal first. I had to handle my money and food with dirty hands. Then she unlocked the door. My son said he was with friends and she refused to serve them because of other kids that came. She's refusing to serve customers. She's a short lady with glasses. Very RUDE AND SAID SHE IS THE MANAGER NOW WHAT

Frequently Asked Questions About Wendy's

Is Highlandtown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at this Wendy's location?

The drive-thru is open daily from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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