Wendy's

2.9
1627 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baltimore, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baltimore, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5615-21 York Road, Baltimore, MD
21212, United States

Hours

Reviews

2.9
1,627 reviews
5 stars
385
4 stars
283
3 stars
296
2 stars
157
1 star
506

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions noted by multiple customers.

Food Quality

Several customers complained about cold or poorly prepared food, with some describing it as old or unappetizing.

Drive-Thru Experience

The drive-thru was consistently criticized for being slow and inefficient, with long wait times reported.
  • DD
    Doug
    Nov 16, 2025
    2.0
    Not great. It shouldnt be this much trouble to get an order put together.
  • UA
    Usawa Andwele
    Nov 2, 2025
    5.0
    The fries were piping hot and my daughter and grandson were pleased with their combo meal.
  • BB
    Billy Bob
    Nov 1, 2025
    1.0
    avoid avoid avoid for the love of god avoid this place to keep your sanity
  • HJ
    Helen Joseph
    Oct 28, 2025
    5.0
    All young men. They work well together ❤️ 👏. Better than the young girl 👧. My order was prefect. No offense.
  • SK
    Sam Keane
    Oct 16, 2025
    1.0
    I would caution against placing a mobile order at this location or at any Wendys franchise location unless you are okay with the possibility of not getting what you paid for and not having a straightforward way to remedy the situation. Leaving this review to hopefully get the attention of the franchise owner so I can get a refund request resolved since you can't seem to request a refund through the app and Wendy's customer service cannot process refund requests for franchise locations. Case #05794618.

Frequently Asked Questions About Wendy's

Is Govans Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.