Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Baltimore, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baltimore, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,636 reviews
5 stars
385
4 stars
285
3 stars
297
2 stars
160
1 star
509
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including rude staff and slow service.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
The quality of food was often criticized, with complaints about cold, old, or poorly prepared items.
Cleanliness
The establishment was described as dirty, with unsanitary conditions reported by multiple customers.
Long Wait Times
Numerous customers experienced excessively long wait times, particularly in the drive-thru.
- MMMaryamDec 28, 20251.0Please these people don’t listen to orders…. i’m an angry rn because if i ask for something that’s what’s i want don’t give me what YOU want. I repeated the order and still got it wrong……
- TGTia GrimesDec 15, 20253.0The staff did not provide excellent customer service.
- YSYolanda ScottDec 7, 20251.0I ordered a kid's meal which should have contained apple bites but it was missing from my order. When I inquired about it I was told they had none, so when I asked well how do you plan on compensating for the missed item. Iwas told they had nothing its not like we are McDonald's. They were also playing music loudly that was using profanity and vulgar lyrics for the entire establishment to hear, no regard for the underage customers.
- ARAveril RosenburghDec 5, 20251.0Wendy's has really went downhill. They're smothering the burgers, with the condiments, now. The French fries, lacked the angled cut, which added to the original taste/unique taste, that Wendy's fries "USED", to have. The drive-thru service, at this location, was slow. When I inquired, if the order, had been made mayonnaise free (per my request)...the cashier looked at me; as if to say: "How dare me inquire" and proceeded to close the windows. Fortunately, the order was made correctly and the fries, were hot, at this location; but I won't be returning to another Wendy's, I've tried various Wendy's and they all seem to "not be as good as they used to be ".
- AGAngela GrossNov 28, 20252.0Slow service but friendly
Frequently Asked Questions About Wendy's
Is Govans Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 5615-21 York Road, Baltimore?
This Wendy's location is open 24 hours a day, 7 days a week, with drive-thru service available from 4:00 AM to 3:59 AM the next day.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides. You can order via their app or website.
Can I order delivery or takeout from Wendy's at this Baltimore location?
Yes, Wendy's offers both delivery and takeout services. You can place orders through their app or at order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 5615-21 York Road?
You can contact the location directly at (410) 532-9578, reach customer care via live chat on their Contact page, or complete a customer satisfaction survey on wendyswantstoknow.com.
Does Wendy's have an app for ordering and special deals?
Yes, download the Wendy's app to order food and receive specials and deals. It is available on the Apple App Store.
Are there other food options near Wendy's at this location?
Nearby dining options include Bmore Pasta, Nefe-Vee (vegetarian restaurant), Krishna Aunty (Indian restaurant), KiKi’s Cuisine (bakery and fast food), and Taste This Cake (bakery and cupcake shop). Great choices for before or after your Wendy's visit.
What automotive services are located near this Wendy's?
Nearby automotive services include MAACO Auto Painting & Bodywork, Stonewall Collision & Auto Paint, Maaco Collision Repair & Auto Painting, Firestone Complete Auto Care, and Cf Touch Free Car Wash. You can conveniently address your vehicle needs close by when you visit Wendy's.
Is there a nearby gas station close to Wendy's at 5615-21 York Road?
Yes, Carroll Fuel and Cf Touch Free Car Wash (which also serves as a gas station) are conveniently located near this Wendy's for refueling needs.
What types of meals are served at this Wendy's location?
Wendy's in Baltimore serves breakfast, lunch, and dinner, offering a variety of burgers, chicken, salads, sides, and desserts like the Frosty®.