Wendy's

3.1
1993 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baltimore, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baltimore, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2045 Harford Road, Baltimore, MD
21218, United States

Hours

Reviews

3.1
1,993 reviews
5 stars
525
4 stars
345
3 stars
370
2 stars
218
1 star
535

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service, including rudeness and unprofessional behavior from staff.

Long Wait Times

Many reviews highlighted excessively long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Customers frequently experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several reviews mentioned that food was often cold, improperly cooked, or not prepared as requested.

Cleanliness Concerns

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
  • CC
    Chase D Kearney (CD)
    Nov 8, 2025
    1.0
    Can't even read an UberEats order correctly. I took off cheese, tomato, and mayo and it was ALL there. I hate cheese so much, and I only have so long on my lunch break. I get that these employees are probably overworked and under paid, but who isn't???? If I'm spending money I earned what I'm asking for should be correct.
  • AH
    Alphonso Hawes
    Oct 2, 2025
    2.0
    1:39 PM Thursday in line 30 minutes with 2 cars in front. 3 cars left because of wait. It's lunch time why aren't you guys ready to deal with a 5 car rush??
  • AA
    Astoldbymzlevelz
    Sep 30, 2025
    2.0
    Their customer service is horrible smh they seriously need a retraining smh I also was disappointed to see that I paid for the Wednesday Addams Misfournate meal and the only thing I got with the Wednesday Misfortune specialty was the sauce smh If you have a specialty like that people want that special bag and boxes and cups smh
  • GL
    Genisis Rangel Lovera
    Sep 21, 2025
    2.0
    Tardan mucho hasta entregar los pedidos
  • TD
    Thuggin Dee
    Sep 11, 2025
    1.0
    I don’t know if this is a Wendy’s or a public hangout spot where people just portray to work but my last few trips here was disturbing im talking police in parking lot from employee fighting customers then waiting in long lines but no customer being told to pull to the side because of there order was holding up the line but me the only one in line literally no one behind me get told to pull to the door they will bring my order out just for my food to be cold I’m done with them

Frequently Asked Questions About Wendy's

Is Harford & Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.