Tropical Smoothie Cafe

Reviews

• DB

  David Battle

  Feb 19, 2026
  1.0
  I come here all the time to get my smoothies so I know how they suppose to taste not sure what's going on tonight . Took my smoothie back cause it had no flavor and tasted like water . Just for them to make me another one with no flavor at all ! Out of orange juice? I never seen them add so much water to it
• SH

  Stephen Halstead

  Feb 10, 2026
  5.0
  Juli (Reisterstown Rd plaza) is so amazing. She makes my shake before I even place my order. Always greets you with a smile
• SG

  Stacy Roxanna Gill

  Feb 4, 2026
  5.0
  Judy was very helpful and knowledgeable of the product. Her suggestions were spot on.
• CC

  Chris

  Jan 18, 2026
  5.0
  I went there, and I tried the creamy cream peanut butter crunch and oh my God it was the most amazing drink I’ve ever had and I went to other tropical smoothie cafés in the past and they couldn’t get it perfect like how this store could and not to mention I was honored to meet this sweet boy named Oscar Garcia best customer service I’ve ever received I usually don’t write reviews, but Oscar made it very memorable with this customer service. He made the drink so perfectly that I bought another one and then I bought another one and he’s the only person that can get my order right I recommend anyone that comes to get your order from Oscar he’ll get everything right and perfect for you ‼️‼️
• TF

  Thomas Flynn

  Jan 16, 2026
  1.0
  I love tropical smoothie cafe, I really do. But the experience I just had with this specific restaurant at 9:30 AM on Friday 01/16/26 is where I draw the line. I will not give anymore business to this chain. I had ordered a smoothie, cookie, and 2 breakfast foods on DoorDash, and received the cookie and 2 breakfast foods but no smoothie. They put stickers on the bag for the items (they each said 2/4, 3/4, 4/4, but was missing the 1/4 which was obviously the smoothie item sticker). I called the store just because I wanted to re order it and make sure I got it correctly this time, but the woman changed her tune as soon as I highlighted their error, as if she knew someone purposefully didn’t give the driver my smoothie. I asked to speak to the manager, she said no and hung up. When I called back, she answered and started saying she could not speak English even though she understood me until that point. She asked me if I knew Spanish, I said no but pulled up google translate. I asked to speak to the manager once again (saying the Spanish word for “manager”) but she laughed, said no, and hung up the phone. I called back but got no answer. I will never ever order from Tropical Smoothie again.

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