Taco Bell

3.9
945 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2317 E Joppa Rd in Baltimore. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2317 E Joppa Rd, Baltimore, MD
21234, United States

Hours

Reviews

3.9
945 reviews
5 stars
407
4 stars
256
3 stars
130
2 stars
49
1 star
103

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.

Food Quality

The quality of food was often criticized, with complaints about stale items and poor preparation.
  • DB
    david blog
    4 days ago
    5.0
    I want to say Jasmiya was a wonderful delight, showing professionalism and kindness to me while order at the drive thru. I don’t eat out often, but when I do it always seem like the workers have woke up on the wrong side of the bed. This was a refreshing change 😊. Thank you again, Jasmiya
  • KR
    Kenya Ronallad
    Jan 1, 2026
    1.0
    This Taco Bell is absolutely disgusting and horribly managed. The store is dirty, and the prep counter was surrounded by trash instead of being cleaned. Watching food be prepared in those conditions was disturbing. If cleanliness matters at all to you, avoid this place.Customer service is intentionally bad. If you’re picking up an order, be prepared to be ignored. I waited nearly 40 minutes for my food with no explanation while staff acted like customers were an inconvenience. The biggest problem is the management. The manager, Gloria, was extremely rude and unprofessional. I personally heard her cussing at her own employees, creating a hostile and uncomfortable environment. On top of that, staff were talking trash about customers at the drive-thru window, which is completely unacceptable.What made this experience even worse was the discrimination. I was ignored and treated differently because I have an accent, which felt blatantly racist. Another manager also dismissed and ignored me for the same reason. No one should be treated that way for how they speak.This location is dirty, hostile, unprofessional, and discriminatory, and it starts with management. Gloria should not be managing anyone if this is how she treats employees and customers. I would strongly not recommend this Taco Bell to anyone unless you want to waste your time and be disrespected.
  • LL
    leo lv
    Dec 14, 2025
    1.0
    Because of the language barrier, I can only place an order online and then take the food through the lane. The staff has prepared the food, but they deliberately do not give it to me and insist that I go through the lane again. I went through the lane because of my language barrier.As a result, I was forced to cancel the order.
  • PS
    Paul Schaum
    Dec 11, 2025
    3.0
    The HVAC unit was broken and the dining area had to have been 80°+
  • D4
    Dnisha 4Ever
    Dec 2, 2025
    3.0
    So, I try to leave more positive reviews rather than a negative one. You be the guess of this one. My kids love taco bell. Sometimes their orders are great and other times, not so much. I definitely did not appreciate my son having to eat a soggy hard shell within the 3 minutes of receiving them. He was only able to consume 1 good taco before the others got soggy and fell apart. I get it, the sauce will eventually soften the taco but it should not happen that fast. I have had many hard tacos that held up longer.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-thru at Taco Bell on E Joppa Rd?

The drive-thru is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is Taco Bell located in Baltimore?

Taco Bell is located at 2317 E Joppa Rd, Baltimore, MD 21234, USA.