Subway

Reviews

• MS

  martin siejack

  Oct 10, 2025
  1.0
  BEWARE I placed an order in June and a family emergency came up and I could not make it to pick it up. I called to cancel and was hung up on and then the phone rang non stop the rest of the evening. No one picked up. I contacted subway several times about a refund and was never responded to. I tried one more time and got a message that they would talk to the staff to improve customer care, but never received a refund.
• JD

  Juanita Heaggans -DJS-

  Sep 6, 2025
  1.0
  I recently had the unfortunate experience of visiting a local Subway on a Saturday with my son, and let me tell you, it was like trying to get a sandwich from a train that had derailed. My son, excited for a quick bite, walked in ready to order, only to be met with an unexpected roadblock. The staff, seemingly stuck in a time warp, refused to serve him, claiming it was during “school hours.” Despite his polite reminder that it was, in fact, Saturday and there was no school in session, they doubled down and stated they simply did not want to serve him. What kind of message does that send? It felt less like a sandwich shop and more like a gatekeeper's fortress! We understand that rules are rules, but when they contradict reality, it raises a lot of questions. Is it company policy to turn away customers based on arbitrary criteria? After this experience, we’ll be taking our appetite for fresh sandwiches elsewhere. It’s disheartening to see a brand we once enjoyed become a station of disappointment. Subway, let’s hope you get back on track and remind your staff that every customer deserves respect and service—no matter what day of the week it is!!!
• KT

  Kusum Timilsina

  Mar 19, 2023
  5.0
  excellent customers service, clean

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