Subway

3.9
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Baltimore Subway® Restaurant at 1251 W Pratt St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1251 W Pratt St, Baltimore, MD
21223, United States

Hours

Reviews

3.9
248 reviews
5 stars
124
4 stars
55
3 stars
23
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting individual employees like Mike for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and delicious sandwiches, others reported issues with stale bread and incorrect orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, although some reviews mentioned concerns about visible rodent traps and a lack of restroom availability.

Pricing and Promotions

Several customers expressed dissatisfaction with pricing, mentioning high costs and the refusal to accept coupons or promotions.

Dining Experience

The location primarily serves takeout with limited seating, leading to complaints about the inability to dine in comfortably.
  • GS
    Garth stahl
    Sep 11, 2025
    1.0
    9 dollars for this garbage didnt even try. Should be called suckeay
  • EE
    E
    Aug 13, 2025
    1.0
    Is restaurant fast food business and no bathroom service.
  • DS
    Dave Smith
    Jul 10, 2025
    5.0
    I don’t usually write reviews, but I felt it was absolutely necessary to express just how much I appreciate the Subway at Mount Clare Shopping Center. This location is not just a sandwich shop it’s a true gem in our community, and it deserves far more recognition than it gets. Let me start by saying this: this Subway is hands-down the BEST and most friendly business around. I’m not exaggerating, and I’m certainly not writing this just for the sake of saying something nice. I personally visit this Subway on a daily basis, and my experience is consistently amazing. What truly makes this Subway stand out is the incredible team, especially Mike. Mike is a young, smart, and hardworking gentleman who defines what true customer service should be. He’s always active, upbeat, and eager to help. Whether you’re a regular like me or a first-time visitor, he treats everyone with the same kindness, respect, and professionalism. His positive energy, business-oriented mindset, and genuine friendliness make him an asset not just to the store but to our entire neighborhood. Mike and the team are always attentive and never rush through orders. They take the time to make your food exactly how you want it, and they do it with a smile every single time. It’s clear they take pride in their work and actually care about the customer experience. That kind of commitment is rare these days, and it’s why I keep coming back. Now, I’ve seen a few negative reviews floating around, and let me tell you honestly—they’re just not true. Some of those reviews come from people who bring rudeness and bad attitudes into the store and then turn around and try to blame the employees. That’s not fair, and it’s not reflective of what this location is all about. Our community needs to recognize that the people working here, like Mike, are doing an incredible job. They are an asset to our neighborhood, and we should be supporting them not tearing them down. I speak from the heart when I say this place is special. Every visit feels like walking into a place where people actually care not just about sandwiches, but about their customers, their service, and the community they serve. It’s clean, it’s efficient, it’s warm, and it’s run by people who are truly trying to make a difference. If you haven’t stopped by this Subway yet, do yourself a favor and go. And if you’re one of those people who has been harsh or impatient with the staff, take a moment to reflect. We should be lifting up businesses like this, not dragging them down. Thank you, Mike and the entire team at Mount Clare Subway you’ve got a loyal customer for life. Keep doing what you’re doing. You all are the best!
  • MS
    Moniquika Sutton
    Jan 15, 2020
    3.0
    It has a funny smell sometimes. Other than that, I received nice service and the meatball sandwich was good.
  • SS
    Shallice Scott
    Jun 4, 2019
    5.0
    I love subway

Frequently Asked Questions About Subway

Where is Subway located in Baltimore?

Subway is located at 1251 W Pratt St, Baltimore City, Baltimore, MD 21223, Mount Clair Junction SC.

What are the operating hours of Subway on weekdays?

Subway is open from 7:00 AM to 9:00 PM Monday through Friday.