Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Baltimore Subway® Restaurant at 5311 Baltimore National Pike brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
243 reviews
5 stars
100
4 stars
69
3 stars
33
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the cleanliness of the store, including the dining area and restrooms.
Food Quality
While many customers enjoyed the freshness of the food, there were complaints about inconsistency in portion sizes and quality, particularly when using coupons.
Customer Service
The staff received mixed reviews; while some customers highlighted friendly and efficient service, others reported negative experiences, including rudeness and poor handling of complaints.
Health Concerns
Several reviews raised concerns about food safety, including incidents of food poisoning and unsanitary practices observed by customers.
Coupon Restrictions
Customers expressed frustration over restrictive coupon policies that did not align with their expectations based on previous experiences.
- BBBishnu BistaNov 14, 20255.0I am consistently satisfied with this Subway location because the quality of the food is always fresh, the store environment is well-maintained and clean, and the staff provides excellent customer service. These factors contribute to a positive and reliable experience every time I visit
- RKReshma KoiralaNov 14, 20255.0The store is always clean, and the food is reliably fresh. The team prepares everything exactly according to Subway’s guidelines, which I truly appreciate
- BHBrinley HubbardAug 21, 20255.0Yesss I went in yesterday the food was delicious I love how they take there time making the sandwiches so far this is my favorite subway place I used to work at subway I love how there clean and constantly refilling trays you can tell everything is fresh and ready I will be coming back sooon
- AAAvielMay 23, 20251.0I haven't eaten at subway for years but recently since my job is near this location I started getting it here and there. But this time I noticed that they skimp on the meat big time. Granted I used a coupon but using a coupon shouldn't change the quality when its the company that made the coupon itself. But this location loaded our subs with onions and mayonnaise and that was pretty much it. The meat on our sandwiches were almost nonexistent when that wasnt the case when I brought a sub from them full price last time. It was so light , 3 subs in the bag felt lighter one sub from last time. When he handed me the bag it felt so light that it felt like he gave me a bag with just bread. I agree with previous comments on how people come into our communities and sell us stuff but give us the lowest quality and are borderline disrespectful while doing it but they continue to do so because we keep giving them our money. Subway is back on my blacklist for this one. Because in my opinion giving less just because I used a coupon that was agreed and printed by your company is unethical practices. They also try to dictate to you want kind of subs you can and can't get with the coupon when thats not apart of the companies requirements.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Baltimore?
The Subway is located at 5311 Baltimore National Pike, Baltimore, MD 21229, in Catonsville Plaza.
What are the operating hours for Subway at Baltimore National Pike?
Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Does this Subway offer catering services?
Yes, this Subway location offers catering services to assist with your event needs.
What types of meals can I get at Subway on Baltimore National Pike?
You can enjoy breakfast, lunch, and dinner with a variety of options including Footlongs, 6-inch sandwiches, wraps, salads, and cookies.
What are the pickup and delivery options available at this Subway?
The Subway offers in-store pickup, curbside pickup, and delivery options for convenient ordering.
Is dine-in available at the Subway in Catonsville Plaza?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online via the Subway menu page at https://subway.com/en-us/restaurant/50273-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=50273&utm_campaign=evergreen-2020.
What nearby places can I visit before or after eating at Subway?
Nearby you can visit Boom Boom Crab Cajun Seafood & Bar for seafood, Dunkin' for coffee and donuts, or Nails Quest for a nail salon experience, all located in Catonsville Plaza.
Are there any beauty salons near the Subway at Catonsville Plaza?
Yes, several beauty salons are nearby including Upscale Beauty Supply, Jenny Naturals, CUTTZ BY SILK Studio, and Studio Nine24, providing hair and beauty services.
Can the nearby armed forces recruiting centers assist someone visiting this Subway?
Yes, visiting nearby Armed Forces Career Center, Army Recruiting, or US Marine Corps Recruiting can be helpful for those interested in military careers while enjoying the local dining options like Subway.