Looking for a grocery store near you? Visit your local Safeway located at 2401 N Charles St, Baltimore, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (410) 261-6110. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of assistance.
Cleanliness
The store is generally reported as clean, but there are complaints about unsanitary conditions in certain areas, including expired products and hair found in meat.
Online Shopping
Positive experiences with online shopping and delivery services, though there are significant complaints about order accuracy and customer service during the process.
Staffing Issues
Frequent complaints about understaffing, leading to long wait times at checkout and poor customer service experiences.
Pricing and Selection
Customers find prices to be high, with some good sales reported, but also mention limited selection compared to other locations.
GS
Gregory Fowlkes Sr.
2 days ago
5.0
Shout to Charles in the Seafood department for his customer service and knowledge of Seafood. Thanks for your Service.
Also thank you for the Security for doing her job officer Stacey Fowlks! I appreciate people for doing a Great job and are customer service friendly.
BB
Brandon
Nov 15, 2025
2.0
Just hire more staff. This is getting ridiculous
L4
Look2and 4Light
Oct 25, 2025
5.0
Have been a Fresh Pass Member for 6+ months now. For one low monthly payment, I receive Free Delivery on all orders $30 or more. I am so grateful for this service and opportunity as my mobility issues seriously declined in past year and even with a mobility walker. It's often a struggle to shop any where " in store ".
So far I've been very happy with shopping online at this store and having the groceries delivered. Honestly, as a disabled person with mobility issues, its changed and improved the quality of my life so much! It's much less physically stressful for me to shop online than to push a grocery cart throughout the store.
I can easily find the items I want on website and manage my strict grocery budget efficiently. The website and shopping cart online are very easy ro navigate. The digital deals are fantastic and the savings earned for online shopping are mind blowing,
The employee who does the online order shopping is very nice, and works hard to fill the entire order while also selecting the best quality of meats and produce. This employee is also very good about chatting in case an unexpected substitution is needed. I really feel this employee or employees go above and beyond their job description to make this an awesome experience for online shoppers. Please be sure to recognize their consistent efforts.
Delivery for the most part normally always occurs without any issues at all. No items missing or tampered with. Timing of delivery is very accurate. Delivery Notifications sent by Safeway are very accurate. All Delivery drivers are courteous, polite and friendly.
This past summer was so much easier for me as a stage c heart failure patient because of SAFEWAY on North Charles Street. I was able to remain out of the heat, which is very dangerous for my medical condition. For this I consider it a lifeline/lifesaver!
For me personally, I highly reccomend this store and strongly encourage others to give this opportunity/ service a try!
YP
Yarmaine Pierson
Oct 19, 2025
1.0
This store has the laziest staff in Baltimore city. Any time you ask them to do their job it’s an issue. Every SINGLE time I need to use coin star it’s closed, not broke but closed. Closed because they don’t want to do that part of their job! Any other Safeway is never closed or this inconsistent but you can NEVER depend on this Safeway for your daily needs.
1T
100% Truth
Oct 11, 2025
2.0
I found two black strands of straight hair in my ground beef as I was cooking it for dinner. This is unsanitary and unacceptable. The people that prepare the meats need to wear hair nets also this location has limited selections compared to other locations that I have frequent
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 2401 N Charles St, Baltimore, MD has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 2401 N Charles St, Baltimore, MD hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods does Safeway accept?
Safeway accepts American Express, Apple Pay, Android Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, Travelers Check, and Visa.
Does the Safeway at 2401 N Charles St have a pharmacy?
Yes, this Safeway location includes a pharmacy for immunizations and prescription refills.
What are Safeway's operating hours?
Safeway is open daily from 6:00 AM to 10:00 PM, with special holiday hours on dates like Nov 27, Dec 24-25, and Dec 31 to Jan 1.
Is an appointment required for a COVID-19 vaccine at Safeway?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling are available at www.safeway.com/covid-19.
What grocery pickup and delivery options does Safeway offer?
Are there nearby places where I can get a coffee before shopping at Safeway?
Yes, Starbucks is nearby where you can enjoy coffee before or after shopping at Safeway.
Where can I access ATM or financial services near Safeway?
Nearby financial services include Truist ATM, Coinme for currency exchange, and Western Union for money transfers.
Are there nearby services for hair and beauty near Safeway?
Yes, several salons like Natural Textures Salon, Just Hair by Kalli The Salon, Diaspora Salon, and The Bomb Life Hair Studio are close to Safeway for your beauty needs.
Does Safeway provide grocery gifting options?
Yes, Safeway allows you to send groceries as gifts by selecting 'Make this order a gift' at checkout and entering recipient details.