Safeway

3.9
3161 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 2401 N Charles St, Baltimore, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (410) 261-6110. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2401 N Charles St, Baltimore, MD
21218, United States

Hours

Reviews

3.9
3,161 reviews
5 stars
1,361
4 stars
853
3 stars
491
2 stars
187
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of assistance.

Cleanliness

The store is generally reported as clean, but there are complaints about unsanitary conditions in certain areas, including expired products and hair found in meat.

Online Shopping

Positive experiences with online shopping and delivery services, though there are significant complaints about order accuracy and customer service during the process.

Staffing Issues

Frequent complaints about understaffing, leading to long wait times at checkout and poor customer service experiences.

Pricing and Selection

Customers find prices to be high, with some good sales reported, but also mention limited selection compared to other locations.
  • GS
    Gregory Fowlkes Sr.
    2 days ago
    5.0
    Shout to Charles in the Seafood department for his customer service and knowledge of Seafood. Thanks for your Service. Also thank you for the Security for doing her job officer Stacey Fowlks! I appreciate people for doing a Great job and are customer service friendly.
  • BB
    Brandon
    Nov 15, 2025
    2.0
    Just hire more staff. This is getting ridiculous
  • L4
    Look2and 4Light
    Oct 25, 2025
    5.0
    Have been a Fresh Pass Member for 6+ months now. For one low monthly payment, I receive Free Delivery on all orders $30 or more. I am so grateful for this service and opportunity as my mobility issues seriously declined in past year and even with a mobility walker. It's often a struggle to shop any where " in store ". So far I've been very happy with shopping online at this store and having the groceries delivered. Honestly, as a disabled person with mobility issues, its changed and improved the quality of my life so much! It's much less physically stressful for me to shop online than to push a grocery cart throughout the store. I can easily find the items I want on website and manage my strict grocery budget efficiently. The website and shopping cart online are very easy ro navigate. The digital deals are fantastic and the savings earned for online shopping are mind blowing, The employee who does the online order shopping is very nice, and works hard to fill the entire order while also selecting the best quality of meats and produce. This employee is also very good about chatting in case an unexpected substitution is needed. I really feel this employee or employees go above and beyond their job description to make this an awesome experience for online shoppers. Please be sure to recognize their consistent efforts. Delivery for the most part normally always occurs without any issues at all. No items missing or tampered with. Timing of delivery is very accurate. Delivery Notifications sent by Safeway are very accurate. All Delivery drivers are courteous, polite and friendly. This past summer was so much easier for me as a stage c heart failure patient because of SAFEWAY on North Charles Street. I was able to remain out of the heat, which is very dangerous for my medical condition. For this I consider it a lifeline/lifesaver! For me personally, I highly reccomend this store and strongly encourage others to give this opportunity/ service a try!
  • YP
    Yarmaine Pierson
    Oct 19, 2025
    1.0
    This store has the laziest staff in Baltimore city. Any time you ask them to do their job it’s an issue. Every SINGLE time I need to use coin star it’s closed, not broke but closed. Closed because they don’t want to do that part of their job! Any other Safeway is never closed or this inconsistent but you can NEVER depend on this Safeway for your daily needs.
  • 1T
    100% Truth
    Oct 11, 2025
    2.0
    I found two black strands of straight hair in my ground beef as I was cooking it for dinner. This is unsanitary and unacceptable. The people that prepare the meats need to wear hair nets also this location has limited selections compared to other locations that I have frequent

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!