Brand Certified
Papa Johns Pizza
2.7(220 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
3733 BOSTON STREETTHE SHOPS AT CANTON CROSSING, Baltimore, MD
21224, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(410) 732-7722
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/md/21224/baltimore/3733-boston-streetthe-shops-at-canton-crossing?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Baltimore, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Baltimore pizza for any occasion. Call us for pizza delivery in Baltimore or stop by 3733 BOSTON STREETTHE SHOPS AT CANTON CROSSING for carryout to order the best pizza in Baltimore, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Papa Johns Pizza
3733 BOSTON STREETTHE SHOPS AT CANTON CROSSING, Baltimore, MD
21224, United States
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
2.7
220 reviews
5 stars
66
4 stars
19
3 stars
21
2 stars
15
1 star
99
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported long wait times for delivery, with some orders taking over two hours and arriving cold or incomplete.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of communication, and unhelpful responses to complaints.
Food Quality
Several customers expressed dissatisfaction with the quality of the food, citing undercooked pizzas, incorrect orders, and unsanitary conditions.
Management
Feedback indicated inconsistent management, with some praising individual managers for their efforts while others criticized the overall management style and employee behavior.
- HGHayley GwartneyFeb 5, 20262.0Placed a to-go order for one pepperoni pizza at 6:30pm and didn’t get it until 8:00pm. A nearly two-hour wait for a single pizza is unacceptable. The delay was due to this location outsourcing to DoorDash, which was not disclosed when ordering. To make it worse, the pizza wasn’t even cut. If I had known any of this beforehand, I would not have spent my money here. Order from a place that supports their own drivers and is upfront with customers.
- LBLenny BelisarioJan 23, 20265.0Come on, guys! Don't you think you gave me too many mushrooms? lol I ordered a pizza with extra mushrooms and that's the extra portion? I'm giving you 5 stars because we had a good laugh at home, but please add more next time.
- AHAllen H.Jan 4, 20261.0Rude manager and delivered incorrectly! The status tracker did not update, and I never received an update or delivery confirmation. No one attempted to contact me. I called to inquire about the order and the online system said delivered. I thought this was weird and called the store manager. They said it was delivered without my notice, 10 minutes ago. I called back to say that I was never notified and that my food was just sitting in the lobby for 20 minutes according to security. I called back to the store to issue my complaint and they hung up on me. No refund or compensation or apology was offered. Only defensiveness saying this isn’t our problem.
- MMMonetDec 31, 20255.0I thought I had a problem with my order and my girl Katy GM stepped right in to assist she helped me, order good. God bless you baby and keep up the good work sis.
- DTDareik ThupilDec 7, 20251.0No me cumplieron con la orden
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Baltimore?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
What are the takeout hours at Papa Johns Pizza on Boston Street?
Takeout is available daily from 10:00 AM to 9:40 PM, including holidays except December 25 when the store is closed.
Does Papa Johns Pizza offer contactless delivery?
Yes, the Baltimore location offers no-contact delivery for customer safety.
Where is Papa Johns Pizza located in Baltimore?
It is located at 3733 Boston Street, The Shops at Canton Crossing, Baltimore, MD 21224.
How can I order Papa Johns Pizza online for delivery or carryout?
You can order online through their official website or apps at https://www.papajohns.com/order for both delivery and carryout.
Are there any nearby Japanese or Asian restaurants close to Papa Johns Pizza?
Yes, Akira Ramen & Izakaya, a Japanese restaurant and diner, is located near Papa Johns Pizza for customers interested in Asian cuisine.
What shopping opportunities are available near Papa Johns Pizza?
Papa Johns is located within The Shops at Canton Crossing, a shopping center offering various retail options including Old Navy and AT&T stores.
Can I find other dining options near Papa Johns Pizza?
Yes, several restaurants are nearby such as Venti Tre Modern Italian, Jimmy John's sandwich shop, and Samos Greek Island Grill, offering a variety of cuisines.
What types of services does Papa Johns Pizza Baltimore offer?
They provide delivery, takeout, order ahead, and serve meals for lunch, dinner, and dessert.
Does Papa Johns Pizza in Baltimore have special hours or closures during holidays?
They are closed on December 25th, but open on December 24th, 31st, and January 1st from 10:00 AM to usual closing hours.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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