At Papa Johns Pizza in Baltimore, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Baltimore pizza for any occasion. Call us for pizza delivery in Baltimore or stop by 3733 BOSTON STREETTHE SHOPS AT CANTON CROSSING for carryout to order the best pizza in Baltimore, along with breadsticks, wings, and more!
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Papa Johns Pizza
3733 BOSTON STREETTHE SHOPS AT CANTON CROSSING, Baltimore, MD
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.
Delivery Issues
Many customers experienced long wait times for delivery, with some orders arriving cold or not at all.
Food Quality
Several reviews mentioned issues with food quality, including undercooked pizzas and incorrect orders.
Cleanliness Concerns
There were complaints about unsanitary conditions and lack of proper hygiene practices among staff.
Mixed Experiences
While some customers praised individual staff members and the food, the overall sentiment was largely negative.
AH
Allen H.
Jan 4, 2026
1.0
Rude manager and delivered incorrectly! The status tracker did not update, and I never received an update or delivery confirmation. No one attempted to contact me. I called to inquire about the order and the online system said delivered. I thought this was weird and called the store manager. They said it was delivered without my notice, 10 minutes ago. I called back to say that I was never notified and that my food was just sitting in the lobby for 20 minutes according to security. I called back to the store to issue my complaint and they hung up on me. No refund or compensation or apology was offered. Only defensiveness saying this isn’t our problem.
MM
Monet
Dec 31, 2025
5.0
I thought I had a problem with my order and my girl Katy GM stepped right in to assist she helped me, order good. God bless you baby and keep up the good work sis.
DT
Dareik Thupil
Dec 7, 2025
1.0
No me cumplieron con la orden
ER
enerio reyes
Oct 7, 2025
1.0
Mala atención tratan mal al repartidor delivery
RC
Reizah CGG
Sep 19, 2025
3.0
They have deals on posters and online, but when trying to purchase they say," oh that's not part of the deals." I say, why advertise it then?
What are the delivery hours for Papa Johns Pizza in Baltimore?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
What are the takeout hours at Papa Johns Pizza on Boston Street?
Takeout is available daily from 10:00 AM to 9:40 PM, including holidays except December 25 when the store is closed.
Does Papa Johns Pizza offer contactless delivery?
Yes, the Baltimore location offers no-contact delivery for customer safety.
Where is Papa Johns Pizza located in Baltimore?
It is located at 3733 Boston Street, The Shops at Canton Crossing, Baltimore, MD 21224.
How can I order Papa Johns Pizza online for delivery or carryout?
You can order online through their official website or apps at https://www.papajohns.com/order for both delivery and carryout.
Are there any nearby Japanese or Asian restaurants close to Papa Johns Pizza?
Yes, Akira Ramen & Izakaya, a Japanese restaurant and diner, is located near Papa Johns Pizza for customers interested in Asian cuisine.
What shopping opportunities are available near Papa Johns Pizza?
Papa Johns is located within The Shops at Canton Crossing, a shopping center offering various retail options including Old Navy and AT&T stores.
Can I find other dining options near Papa Johns Pizza?
Yes, several restaurants are nearby such as Venti Tre Modern Italian, Jimmy John's sandwich shop, and Samos Greek Island Grill, offering a variety of cuisines.
What types of services does Papa Johns Pizza Baltimore offer?
They provide delivery, takeout, order ahead, and serve meals for lunch, dinner, and dessert.
Does Papa Johns Pizza in Baltimore have special hours or closures during holidays?
They are closed on December 25th, but open on December 24th, 31st, and January 1st from 10:00 AM to usual closing hours.