Papa Johns Pizza

3.0
355 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Baltimore, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Baltimore pizza for any occasion. Call us for pizza delivery in Baltimore or stop by 347 East 33rd Street for carryout to order the best pizza in Baltimore, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
347 East 33rd Street, Baltimore, MD
21218, United States

Hours

Reviews

3.0
355 reviews
5 stars
115
4 stars
53
3 stars
36
2 stars
20
1 star
131

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly made pizzas.

Customer Service

Many reviews highlighted poor customer service, including unprofessional behavior from staff and difficulty reaching management.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders arriving cold or not at all.

Food Quality

Several reviews mentioned dissatisfaction with the quality of the pizza, including undercooked or poorly made items.

Positive Staff Experiences

A few customers praised individual staff members for their friendly service, indicating that there are some employees who perform well despite overall issues.
  • BP
    Bounyong pathoumthong
    Dec 11, 2025
    1.0
    I tried to call and speak to the manager, only to never get a manager. Go to another Papa John’s. This is my 3rd try with this place. You would think support your local pizza shop. I spent $37 for 2 pizzas one came out fine the other came out …. Well terrible. More bread than pizza. This is the saddest looking pizza.
  • WJ
    William Jackson
    Dec 3, 2025
    1.0
    I ask for pepperoni and sausage they kid gave me sausage this place is bad this my third time messing my pizza up
  • MM
    Melody Missouri
    Oct 17, 2025
    1.0
    I order medium pizza, 6piece buffalo wings. Pizza was black and dark no cheese hardly on the pizza looked like it had set all day. Upon entering the store old man with a grey suit on behind the register with his back turn never turn around to even greet me or say hello after being signaled by staff that a customer was waiting instead he staring at pizza boxes that were empty was more important. I normally get papa John’s in Hampstead Hanover pike location and that pizza is cheesy & cooked perfectly I would say same as the pictures!!! I’ll never eat here again!!! The wings were great but pizza was horrible maybe staff needs training!!
  • LH
    Lauren Halvorson
    Oct 8, 2025
    5.0
    The woman working the counter and making the pizzas was amazing. Her customer service was awesome and I think the store rating should be higher, based on the experience I just had there. Thanks so much to her!
  • IM
    Ieasha Matthews
    Oct 3, 2025
    1.0
    Pizza had little to no cheese and over cooked.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Baltimore?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 4:00 AM.

When can I pick up my takeout order from Papa Johns Pizza?

Takeout orders can be picked up daily from 10:00 AM to 9:40 PM, including holidays except Christmas Day when the store is closed.