McDonald's

3.5
330 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Havenwood Rd, Baltimore, MD
21218, United States

Hours

Reviews

3.5
330 reviews
5 stars
128
4 stars
64
3 stars
46
2 stars
13
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including cold or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in food handling and restrooms.

Operational Issues

Customers experienced problems with hours of operation and service availability, including being turned away during posted hours.

Mixed Experiences

While some customers praised the speed and friendliness of service, others had negative experiences, indicating inconsistency.
  • SS
    Sonya Snook
    6 days ago
    4.0
    Food is never hot
  • CC
    Cheri
    Dec 24, 2025
    1.0
    I was in the bathroom washing my hands and an employee came out the stall and walked right out didn’t even wash her hands I told the manager and nothing happened I’m so disgusted and I will never ever return!!!
  • NM
    Neil McAslan
    Dec 7, 2025
    5.0
    You know they say that the quarter pounder is made with fresh. Never Frozen hamburger but every time I've ordered it the majority of times I've ordered it. It comes scalded and dry as if the kids don't know how to cook fresh meat. McDonald's seems to just be microwaving frozen food to cook it
  • CD
    Chasity D
    Nov 20, 2025
    1.0
    Do not fall for moving drive thru lines. They will make you park and wait for ridiculous amounts of time
  • CG
    cristian gualaco
    Nov 8, 2025
    1.0
    Llegué a las 10:30 y la puerta ya estaba cerrada, no están cumpliendo con el horario

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Baltimore, MD?

McDonald's in Baltimore, MD is open 24/7 from Monday to Saturday and from 5:00 AM to 11:00 PM on Sundays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24 hours from Monday to Saturday, and from 5:00 AM to 11:00 PM on Sundays.