McDonald's

3.4
1588 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6540 Eastern Avenue, Baltimore, MD
21224, United States

Hours

Reviews

3.4
1,588 reviews
5 stars
563
4 stars
303
3 stars
283
2 stars
126
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers receiving spoiled items.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Positive Experiences

A few reviews highlighted pleasant staff and good food, indicating that experiences can vary.
  • JR
    junior Reyes
    Dec 28, 2025
    1.0
    BAD SERVICE AND FOOD.
  • CS
    Charm City Process Services
    Dec 18, 2025
    3.0
    Very slow
  • CT
    Chesapeake Bay Thrifters
    Nov 29, 2025
    1.0
    THE MANAGER TONIGHT INSTIGATED A FIGHT…REFUSED TO GIVE ME MY FOOD THAT WAS ALREADY PAID FOR… THERE WILL DEFINITELY BE A LAWSUIT.. GET READY EASTERN AVE MCDONALDS … YOU SUCK WORST STORE HANDS DOWN
  • OO
    Owen
    Nov 20, 2025
    1.0
    They won’t give u all ur food
  • MM
    Marisol M
    Oct 26, 2025
    1.0
    This review is based on several occasions where I have either order food and picked up the food had the food delivered went to this location and ordered my food and waited to receive my order. Each and every time the order has either been messed up in one way or another cold and for the amount of money that I have spent on myself and family it is not worth the poor service that is provided. For the life of me I don't understand how this McDonald's is still operating. It most definitely be privately owned. By the appearance and actions of the employees a managers included you can't tell that they have received any customer service training. I am embarrassed and appalled for the establishment alone. The owner of this establishment should hide their head under a rock out of the embarrassment that his employees represent him/her. For example the employees not only mock the customers they talk amongst each other about the customers they make noises their rude to the customers they talk back to the customers it's appalling. Like I said I witnessed this and I've taken apart in and truthfully it's embarrassing for the customer and the young employees to witness such poor behavior. This is especially coming from someone as myself that's worked in customer service for 30 years. I have never in my entire life witness such awful behaviors presented by adults over the age of 18. I'm talking about adults; grown women that should be ashamed of themselves for the unruly public behavior. They present themselves as employees on McDonald's. Lol.what a joke!! These adults are supposed to show leadership for the younger generation. There must be infractions imposed upon those in authority to be disciplined for such poor behavior. I would definitely would not have my young adult child work at this establishment especially if this was their first place of employment due to the fact that they may think that this is how all establishments run their business. Trust and Believe that I have thought long and hard about posting this review but someone had to do it. I can only hope that's some good would come out of this review and management start from the beginning making it a positive experience when dealing with this establishment.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 6540 Eastern Avenue, Baltimore?

McDonald's is open from 5:30 AM to 10:00 PM Monday through Thursday, from 12:00 AM to 11:59 PM on Friday and Saturday, and from 4:00 AM to 10:00 PM on Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 1:00 AM Monday through Thursday, from 6:00 AM to 3:59 AM on Friday, from 4:00 AM to 3:59 AM on Saturday, and from 4:00 AM to 1:00 AM on Sunday.