McDonald's

3.1
1894 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5713 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

3.1
1,894 reviews
5 stars
511
4 stars
376
3 stars
352
2 stars
174
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Several reviews mentioned cold or incorrect food orders, with complaints about food being overcooked or not prepared as requested.

Cleanliness

While some customers noted that the location was clean, others reported unsanitary conditions, particularly in the bathrooms.

Management Issues

Many reviews indicated a lack of effective management, with complaints about staff behavior and overall disorganization at the location.

Inconsistent Experience

Customers experienced varying levels of service and food quality, with some visits being satisfactory while others were disappointing.
  • DG
    David Gohl
    Jan 2, 2026
    1.0
    Got my order wrong two times. Paid an extra 1.50 and I ordered bbq sauce with the side and didn't get that. The workers including the manager was awful. The whole team needs to be fired and replaced. They do to much talking and not actually working. GO TO ANY OTHER MCDONALD'S BUT THIS ONE.
  • FK
    fervez f Kawsar
    Dec 24, 2025
    1.0
    I came to this place from 1 mile far away for a cup of coffee. They refused me to serve coffee. Also try to speak with manager? She also refused me to serve coffee. Manager Anna. Management should take action about this kind of issue. It was a racism.
  • EH
    Ernest Heinze
    Dec 8, 2025
    4.0
    It's McDonald's....
  • DJ
    Dante Johnson
    Dec 5, 2025
    1.0
    All the food was cold. Wasted my money.
  • LG
    Lolit Gibb
    Dec 2, 2025
    5.0
    Fast and good service for late night take out

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Belair Rd in Baltimore?

McDonald's on Belair Rd is open for dining from 7:00 AM to 10:00 PM every day of the week.

Does McDonald's on Belair Rd offer 24-hour delivery service?

Yes, delivery service is available 24 hours a day, 7 days a week.