Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported incorrect orders and poorly prepared food, contributing to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times for both ordering and receiving food, especially during busy hours.
Cleanliness and Sanitation
Several reviews raised concerns about unsanitary conditions and food safety, including reports of food poisoning.
Management Issues
There were complaints about poor management practices, including lack of communication and inadequate staff training.
JD
Jack Darrah
Feb 22, 2026
1.0
Food was good but no refills on a large soda that was loaded up with ice? Come on McDonald’s do better
AC
Anne Campbell
Feb 19, 2026
5.0
As far as McDonalds go, this one is great. The employees were very polite and they filled orders quickly and accurately.
MS
Michael Soper
Feb 18, 2026
5.0
Food was fresh, and most importantly the french fries were hot. The staff was very friendly I sat down and had a quick lunch and was able to get a little bit of paperwork done at the same time and on my way to the next job site
MC
Michael Cantin
Feb 11, 2026
1.0
The employees did great and honestly deserve a raise, the owner on the other hand should lose their business. $.63 for a sauce packet, which was the first one not even additional to the order is downright criminal.
GG
Glory
Feb 6, 2026
1.0
Ordered a sausage mcgriddle. When I got in the plane to eat it, saw it was a chicken mcgriddle. Had no choice but to eat it bc I left to catch my flight. When I hit inside there was a raw part in the chicken.
What are the McDonald's operating hours at the Southwest Terminal, Baltimore/Washington International Thurgood Marshall Airport?
McDonald's at this location operates 24 hours a day, 7 days a week.
Is the McDonald's at BWI Airport open for delivery service?
No, delivery service is not available; however, the drive-through is open 24/7 for orders.
Can I use the McDonald's mobile app to place an order for this location?
Yes, you can order through the McDonald's app available on both iOS and Android for convenient mobile ordering.
What payment methods are accepted at the McDonald's at BWI Airport?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile offers?
Yes, this McDonald's location offers WiFi, mobile offers, gift cards, and mobile ordering services.
Is this McDonald's location wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, seating, and restrooms.
What types of food and meals are served at this McDonald's?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu available.
What public transit options are available near McDonald's at BWI Airport?
The BWI Thurgood Marshall Airport Light Rail station and Light Rail-BWI Thurgood Marshall Airport train station are nearby, making it easy for customers to access McDonald's via public transport.
Are there other dining options near McDonald's at the Southwest Terminal?
Yes, nearby dining options include Margaritaville Negril (Caribbean), Miss Shirley's Cafe (American), Tony and Bennys (Italian), Gachi House of Sushi (Japanese), and Potbelly Sandwich Shop.
Where can travelers park when visiting the McDonald's at BWI Airport?
Nearby parking options include the Hourly Parking Garage and SP Plus Parking, providing convenient access to the restaurant.
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