Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
2.7
1,092 reviews
5 stars
234
4 stars
172
3 stars
167
2 stars
104
1 star
415
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported incorrect orders and poor food preparation, contributing to dissatisfaction.
Wait Times
Long wait times for orders were frequently mentioned, with some customers waiting over an hour for simple meals.
Cleanliness and Hygiene
Several reviews raised concerns about unsanitary conditions and food safety, including reports of uncooked food and unclean work areas.
Management Issues
Customers noted a lack of effective management, with reports of staff arguing and poor communication with patrons.
- RMRobert Mellink4 days ago1.0Don't even bother looking like they're going to take your order. McDonalds brand should be ashamed and revoke.
- MSMark SalingJan 1, 20262.0The smallest chicken sandwich ive ever received from an airport for an inflated price. Ill pay more just give me what I paid for. Ugh
- MJMichael JesseeDec 24, 20251.0This McDonald’s will not give you a cup of water. They will gladly sell you a bottle of water for two-fitty. That’s enough to earn a 1 star review for sure!
- SMshabrieana meredithDec 23, 20251.0The service is very disgusting, they are very rude and unprofessional and unpleasant I hate going there it doesn’t matter what time of the day it’s always a unpleasant experience
- CCcaptainrichard007Nov 30, 20251.0Yes it's a busy airport Yes it was a heavy travel day 20 minutes to order 40 minutes to get food I have a flight to catch Airport staff only have limited time for breaks...... Do bettter
Frequently Asked Questions About McDonald's
What are the McDonald's operating hours at the Southwest Terminal, Baltimore/Washington International Thurgood Marshall Airport?
McDonald's at this location operates 24 hours a day, 7 days a week.
Is the McDonald's at BWI Airport open for delivery service?
No, delivery service is not available; however, the drive-through is open 24/7 for orders.
Can I use the McDonald's mobile app to place an order for this location?
Yes, you can order through the McDonald's app available on both iOS and Android for convenient mobile ordering.
What payment methods are accepted at the McDonald's at BWI Airport?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile offers?
Yes, this McDonald's location offers WiFi, mobile offers, gift cards, and mobile ordering services.
Is this McDonald's location wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, seating, and restrooms.
What types of food and meals are served at this McDonald's?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu available.
What public transit options are available near McDonald's at BWI Airport?
The BWI Thurgood Marshall Airport Light Rail station and Light Rail-BWI Thurgood Marshall Airport train station are nearby, making it easy for customers to access McDonald's via public transport.
Are there other dining options near McDonald's at the Southwest Terminal?
Yes, nearby dining options include Margaritaville Negril (Caribbean), Miss Shirley's Cafe (American), Tony and Bennys (Italian), Gachi House of Sushi (Japanese), and Potbelly Sandwich Shop.
Where can travelers park when visiting the McDonald's at BWI Airport?
Nearby parking options include the Hourly Parking Garage and SP Plus Parking, providing convenient access to the restaurant.