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McDonald's

2.7
(1102 reviews)

Business Details

7050 Friendship Rd, Baltimore, MD
21240, United States
(410) 684-2149
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
7050 Friendship Rd, Baltimore, MD
21240, United States

Hours

Reviews

2.7
1,102 reviews
5 stars
240
4 stars
173
3 stars
167
2 stars
104
1 star
418

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported incorrect orders and poorly prepared food, contributing to dissatisfaction.

Wait Times

Customers frequently mentioned long wait times for both ordering and receiving food, especially during busy hours.

Cleanliness and Sanitation

Several reviews raised concerns about unsanitary conditions and food safety, including reports of food poisoning.

Management Issues

There were complaints about poor management practices, including lack of communication and inadequate staff training.
  • JD
    Jack Darrah
    Feb 22, 2026
    1.0
    Food was good but no refills on a large soda that was loaded up with ice? Come on McDonald’s do better
  • AC
    Anne Campbell
    Feb 19, 2026
    5.0
    As far as McDonalds go, this one is great. The employees were very polite and they filled orders quickly and accurately.
  • MS
    Michael Soper
    Feb 18, 2026
    5.0
    Food was fresh, and most importantly the french fries were hot. The staff was very friendly I sat down and had a quick lunch and was able to get a little bit of paperwork done at the same time and on my way to the next job site
  • MC
    Michael Cantin
    Feb 11, 2026
    1.0
    The employees did great and honestly deserve a raise, the owner on the other hand should lose their business. $.63 for a sauce packet, which was the first one not even additional to the order is downright criminal.
  • GG
    Glory
    Feb 6, 2026
    1.0
    Ordered a sausage mcgriddle. When I got in the plane to eat it, saw it was a chicken mcgriddle. Had no choice but to eat it bc I left to catch my flight. When I hit inside there was a raw part in the chicken.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at the Southwest Terminal, Baltimore/Washington International Thurgood Marshall Airport?

McDonald's at this location operates 24 hours a day, 7 days a week.

Is the McDonald's at BWI Airport open for delivery service?

No, delivery service is not available; however, the drive-through is open 24/7 for orders.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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