McDonald's

3.6
952 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9106 Belair Rd, Baltimore, MD
21128, United States

Hours

Reviews

3.6
952 reviews
5 stars
376
4 stars
218
3 stars
139
2 stars
72
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or overcooked items, and issues with cleanliness.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for curbside pickup.

Cleanliness

Some reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
  • AM
    Autumn McQueen
    Dec 23, 2025
    1.0
    instead of treating me like hot potato everytime I call what’s so hard about saying youre not filling the position anymore last I checked I thought I saw adults working here this was a big waste of my time for two weeks I guess I should have paid attention to the other reviews
  • JH
    Jennifer Henning
    Nov 23, 2025
    5.0
    Good customer service, and fast with our order. Clean and in order. Stocked up well with napkins and ketchup.
  • EM
    Eric Millbrook
    Nov 9, 2025
    5.0
    Order was accurate, even though I had to park like usual. At other locations they (or I) have to go back to get things missed about 75% of the time. These included drinks, sandwiches, fries, you name it.
  • DP
    Don Petree
    Nov 5, 2025
    3.0
    The person taking my order failed to use the 4 digit app rewards code even after he and I repeated it multiple times. That resulted in my having to pay full price and later claim the rewards manually on the app.
  • AM
    alex millsap
    Oct 25, 2025
    1.0
    Constantly mess up orders or just don’t make your order. Go to a different McDonald’s if you expect quick and reliable service.

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's at 9106 Belair Rd, Baltimore?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM until 11:00 PM, except on Fridays and Saturdays when it extends to midnight.