Brand Certified
McDonald's
3.6(959 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9106 Belair Rd, Baltimore, MD
21128, United States
Certified by McDonald's • Mar 01, 2026
(410) 256-6555
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
959 reviews
5 stars
380
4 stars
218
3 stars
140
2 stars
74
1 star
147
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Food Quality
Feedback on food quality was inconsistent, with some enjoying hot and fresh meals, while others complained about cold or poorly prepared food.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and for in-store orders, contributing to dissatisfaction.
- SBSierra BrosekerFeb 22, 20262.0Usually this McDonald’s will take my code even if it gives an error but this time they didn’t. You guys need to tell your higher ups the app is garbage. How is it my code “has been used” when I haven’t been to a McDonald’s in weeks? Make it make sense. And then to be told I need to chose a location when I’ve NEVER done that before. Do better
- TSThe SawFeb 16, 20262.0I have NEVER EVER been able to receive hot food at the window after ordering whether in person or ordering ahead (and checking in on the app 5-10min. before arrival.) It's honestly pretty wild. When I was a kid you could walk in here, name absolutely anything, order for 4-5 people and be out in 90 seconds. Ro think the workers shouldn't earn more than $5 or $6 an hour is absolutely INSANE. Get it together as a corporation and as a country. Insanity! Stupid Dems.
- BHBob HoughFeb 9, 20261.0Made a delivery order for one big Mac meal and quarter pounder with cheese meal, big Mac came without any meat is this normal probably not three pieces of bread and wish you had some beef One job to do totally uncalled for
- CCChante' CallawayFeb 6, 20265.0Great customer service. food was hot and fresh. a little disappointed to spend more money for a bacon qtr pounder with a small piece of bacon on it. used the drive thru. Outside was clean.
- SMSam MchenryJan 20, 20265.0This was the cleanest McDonald's I've ever seen. Also the worker helped me with a rewards issue, she was so kind!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website