McDonald's

3.0
999 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 E Fort Ave, Baltimore, MD
21230, United States

Hours

Reviews

3.0
999 reviews
5 stars
281
4 stars
163
3 stars
166
2 stars
88
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Frequent complaints about incorrect orders and substitutions, leading to customer dissatisfaction.

Staff Behavior

Many reviews highlighted rude and unprofessional staff interactions, contributing to a negative dining experience.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt seating areas.

Atmosphere

The atmosphere was described as unwelcoming and not family-friendly, with issues such as loud, disruptive behavior from other patrons.
  • AR
    Amanda Rushton
    1 day ago
    1.0
    It never fails. I've ordered at this location four times in the last two months. Every single time I do I'm missing part of the order. I've gone back once to request a correction and won't do it again. The staff is rude and dismissive. I won't be visiting this location again.
  • RP
    Robin J Poedel
    1 day ago
    4.0
    Every now and again, I get a hankering for a quarter pounder with cheese and a small Diet Coke. I know that probably wasn't a good decision, but it was appropriate at the time, and I didn't feel the least bit guilty. How's that for rationalizing my way through? 😁 Great service as per always.
  • HC
    H C
    Nov 11, 2025
    1.0
    This is the worst McDonald's I have ever ordered from. Poor food (old french fries) and absolutely terrible service (employees don't care; they act annoyed to be working and providing service to customers)
  • SS
    seanmac1686
    Nov 9, 2025
    1.0
    Waiting about 25 minutes in the drive through line for food that was tough in texture, which likely sat under a heat lamp for a while. I think the woman at the drive through window had had enough and gave us our order for free, which was missing a few items.
  • FV
    Felita Vaughn
    Oct 29, 2025
    1.0
    This was one of the worst experiences I ever had. I did not receive all the items I ordered despite having to wait about 35 minutes in the lobby. The fries were undercooked & cold. There were about 20 or more teenagers using profanity loudly & shoving each other against the furniture/doors. The atmosphere was not family friendly & the service was terrible.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 825 E Fort Ave, Baltimore?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 825 E Fort Ave offers drive-through service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.