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McDonald's

3.4
(1686 reviews)

Business Details

8227 Liberty Rd, Baltimore, MD
21244, United States
(443) 272-2829
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8227 Liberty Rd, Baltimore, MD
21244, United States

Hours

Reviews

3.4
1,686 reviews
5 stars
539
4 stars
389
3 stars
314
2 stars
144
1 star
300

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food freshness, including dry and cold items, and complaints about incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of greetings, and unhelpful attitudes.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions in the dining area and restrooms.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long wait times, while others noted quick service during peak hours.
  • TM
    Teon Mazyck
    1 day ago
    1.0
    The cashier is a position so I don’t know why the cashier always making food in the back nobody never at the register and they be ignoring people
  • EJ
    Erika Jackson
    5 days ago
    1.0
    The person who made my food gave me a 4 piece chicken nugget box filled with ranch and that was intentional. I have done nothing to the people who work there and I am always kind and thank them every time. Is this person a racist?
  • KG
    Kimberly Green
    Feb 22, 2026
    5.0
    Fish sandwich with lettuce. Excellent fish sandwich was perfect. Bread was steamy,fish just came from the grease. Perfect fried fish 🐟 sandwich.
  • TT
    Tamika
    Feb 5, 2026
    4.0
    Customer service and wait times can be improve. Sweet Tea needs improvement. Everytime I have tried it, it was watered down lacking tea flavor. I only get fries and if you order a large prepare to recieve a medium.
  • A
    Andrea Johnson .
    Jan 25, 2026
    1.0
    I take my daughter here like three times per week, and I must say every time we go there the customer service is worse than the last time. They never greet you or say thank you. They just hand you your food and walk away. We normally order our food from the kiosk. But I have watched several people go up to the counter and order, and they just walk up and start taking the order. No good morning whatsoever. The dining area always has a strong odor, like they need to bleach down the tables and chairs. On Thursday, we went there and ordered our meal at the kiosk. We waited for our number to be called. When the lady called our number, I sent my daughter up to get the food. I watched the lady hand my daughter the bag of food. However, she forgot to hand her the sweet tea and sundae that we ordered. My daughter stood there for awhile because she thought the lady was coming back to hand her those two items. After waiting like 5 minutes, I walked up to the counter. I saw the lady talking with other employees. I said, excuse me, excuse me. She walked over to the counter and said you need something. I said you forgot our drink and sundae. She gave us this look as if we're lying. I said you did not give my daughter the sweet tea or sundae. You just handed her the bag of food. She walked away and started speaking in Spanish. She then came back with the items and handed it to us and walk away. No apologies whatsoever! The sundae looked like it started to melt, which tells me it was sitting back there, and that it was our order. Listen, if your going to have a restaurant in a black area, at least learn how to treat your customers with respect and dignity. We pay your salary, and if it wasn't for us, you would not have a job.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 8227 Liberty Rd, Baltimore?

McDonald's at 8227 Liberty Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including same-day delivery and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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