Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,411 reviews
5 stars
375
4 stars
219
3 stars
246
2 stars
142
1 star
429
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
The location was frequently described as dirty, with unsanitary conditions and poorly maintained facilities.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Management Issues
Several customers highlighted problems with management, including unprofessional behavior and lack of effective staff training.
Accessibility
Customers expressed frustration over the lack of accessible restrooms and inconsistent operating hours.
- PSpotato starOct 25, 20251.0A lot of people playing making it like a park throwing bottles, using scooter and bike roaming around no one stopping them. I waited 45 minutes on curbside. I went in told me they are preparing the food which is been sitting there no one minding to bring it out. They were not busy no customer on table only drive thru. Never coming back to this place.
- JRJ ROct 20, 20253.0Waited at the driver thru for five minutes during breakfast. They said they didn't have any more coffee and they weren't making any because "the machine is broken"
- KPKevin ParrishOct 19, 20252.0Why do I keep coming back here? Lol. Terrible wait times. Poor quality food. I know its McDonald's, not expecting a Michelin star experience. Fries tasted old and refried.
- JMJackson MillerOct 5, 20251.0This is an absolute joke of a location. The worst service I have ever experienced at ANY restaurant ever. 30 minutes for one single drink. Highly recommend going 10 minutes down the street to the Towson location. Avoid at all costs
- KVKyle VitasOct 5, 20251.0I went in to order, ordered at the kiosk A SINGULAR DRINK. I WAITED 30+ MINUTES for ONE drink absolutely awful
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 5100 York Rd, Baltimore?
McDonald's at 5100 York Rd, Baltimore is open for dine-in from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 6:00 AM to 10:30 PM.
When is the McDonald's drive-thru open?
The drive-thru operates daily from 6:00 AM to 11:00 PM, extending to midnight on Friday and Saturday.
What services does this McDonald's offer for pickup and delivery?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on York Rd?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online or via mobile app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's on York Rd?
Nearby you can visit the Govans Pharmacy for health needs or the Govanstowne Farmer's Market to explore fresh local produce.
Is there another fast food option near McDonald's at York Rd?
Yes, Popeyes® Louisiana Kitchen is a nearby fast food restaurant offering Cajun and Creole cuisine.
Can I combine a visit to McDonald's with a stop at a nearby gas station?
Certainly! Both Crown convenience store and Marathon gas station are close by, allowing you to refuel and grab food conveniently.
Does this McDonald's location have any loyalty rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points towards free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.