McDonald's

3.0
1411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5100 York Rd, Baltimore, MD
21212, United States

Hours

Reviews

3.0
1,411 reviews
5 stars
375
4 stars
219
3 stars
246
2 stars
142
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

The location was frequently described as dirty, with unsanitary conditions and poorly maintained facilities.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.

Management Issues

Several customers highlighted problems with management, including unprofessional behavior and lack of effective staff training.

Accessibility

Customers expressed frustration over the lack of accessible restrooms and inconsistent operating hours.
  • PS
    potato star
    Oct 25, 2025
    1.0
    A lot of people playing making it like a park throwing bottles, using scooter and bike roaming around no one stopping them. I waited 45 minutes on curbside. I went in told me they are preparing the food which is been sitting there no one minding to bring it out. They were not busy no customer on table only drive thru. Never coming back to this place.
  • JR
    J R
    Oct 20, 2025
    3.0
    Waited at the driver thru for five minutes during breakfast. They said they didn't have any more coffee and they weren't making any because "the machine is broken"
  • KP
    Kevin Parrish
    Oct 19, 2025
    2.0
    Why do I keep coming back here? Lol. Terrible wait times. Poor quality food. I know its McDonald's, not expecting a Michelin star experience. Fries tasted old and refried.
  • JM
    Jackson Miller
    Oct 5, 2025
    1.0
    This is an absolute joke of a location. The worst service I have ever experienced at ANY restaurant ever. 30 minutes for one single drink. Highly recommend going 10 minutes down the street to the Towson location. Avoid at all costs
  • KV
    Kyle Vitas
    Oct 5, 2025
    1.0
    I went in to order, ordered at the kiosk A SINGULAR DRINK. I WAITED 30+ MINUTES for ONE drink absolutely awful

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 5100 York Rd, Baltimore?

McDonald's at 5100 York Rd, Baltimore is open for dine-in from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 6:00 AM to 10:30 PM.