McDonald's

3.5
1323 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 Reisterstown Rd, Baltimore, MD
21208, United States

Hours

Reviews

3.5
1,323 reviews
5 stars
453
4 stars
293
3 stars
260
2 stars
100
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Many reviews highlighted issues with food preparation, including cold or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and food handling.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • AJ
    Alexander Coates Jr
    1 day ago
    4.0
    One thing I love about this McDonald’s the food is always hot. The atmosphere here is always pleasant and the service is great.
  • BJ
    Bridget Jones
    Dec 13, 2025
    5.0
    This McDonald's is one of the best I've visited. My food is always hot and delicious and the service here is great. There's a young man that works in the mornings (I wish I knew his name) who is super on point, friendly and upbeat! He's awesome! He has a ponytail and I believe he's a manager.
  • OP
    onyi praize
    Dec 7, 2025
    5.0
    Is a good place to have your meal.
  • JS
    Jennifer Spence
    Dec 5, 2025
    5.0
    🧡The new improvements are definitely changing my perspective about this location... surprisingly, some things can still be improved (like a lil Team Defense System/security) I'm seeing way too much employee bullying frm the public tht needs to be addressed by management immediately, whnevr it is 😔 happening to these good ppl ...Just being honest... 😊 however frm managements, to the cooks & crews rather morning, evening/afternoon Simply Marvelous w/everything pleasant, hot 🔥 & Ready... 🍔😍🍟#GoTeamMcD
  • KB
    Kuy Bonjer
    Dec 3, 2025
    5.0
    A walking distance to go target (Mba'Deliia&Gw) Bini Orang yg bisa ber decak2

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 502 Reisterstown Rd, Baltimore?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Saturday from 5:00 AM to 10:30 PM, and on Sunday from 6:00 AM to 10:30 PM.