McDonald's

3.6
1637 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5045 Ritchie Hwy, Baltimore, MD
21225, United States

Hours

Reviews

3.6
1,637 reviews
5 stars
633
4 stars
358
3 stars
271
2 stars
135
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rude staff and slow service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

The restaurant was noted for its cleanliness, particularly in the dining area and restrooms, although some customers reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals while others received cold or poorly prepared food.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the cost did not match the quality of food received.
  • AR
    Amanda Rushton
    Nov 5, 2025
    2.0
    If you're using the drive thru it's quick... but if you go inside expect to wait 20 minutes and be met the poor attitudes and missing items.
  • AR
    Ana Rios
    Nov 2, 2025
    1.0
    Did a mobile order and they were taking longer than expected. It was busy there but fast food is no longer fast. Just expect longer wait times than what the app is telling you. If they are that busy they should stop uber orders. Save your time and money and go to another location unless you have time to waste.
  • CM
    Cristo:alertando las naciones. Marroquín
    Nov 2, 2025
    1.0
    Este lugar me tuvieron casi 30 minutos esperando una orden,todas las órdenes salian pero la mía no, le pregunté a una qué trabaja allí y me dijo que todavía no estaba lista con 20 minutos de espera,eso no es aceptable.
  • TB
    Tonjia Baker
    Oct 13, 2025
    5.0
    Well let’s see when I walked inside the cashier said hello welcome to McDonalds that did it for me and with a smile I’m so glad that I stopped there
  • JW
    Josselyn White
    Oct 7, 2025
    1.0
    This location is very sad. They either forget your food. Or the food the is low quality and you have to come back for a refund. And the service is slow. Just drive another 10 minutes down the road.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 10:00 PM.

What are the drive-through hours at this McDonald's?

The drive-through is available every day from 5:00 AM until 1:00 AM the next day.