McDonald's

3.2
1803 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4526 Erdman Ave, Baltimore, MD
21213, United States

Hours

Reviews

3.2
1,803 reviews
5 stars
541
4 stars
296
3 stars
379
2 stars
171
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Staff Attitude

While some staff were praised for being friendly, others were described as rude or dismissive, affecting customer satisfaction.
  • RS
    Robert Smith
    6 days ago
    3.0
    Its mcdonalds... you know what you're getting
  • CW
    Candace Williams
    Oct 22, 2025
    3.0
    The drive thru employees were very nice but whoever y’all have making the food they need to get it together. I ordered a filet o fish I didn’t think to check the food before pulling off I just made sure all of the items were in the bag. When I got home I opened my sandwich and it didn’t look right so I disassembled it. There was a chicken patty instead of a fish patty on the sandwich. I had already called it a night and I wasn’t driving back across town so I just ate it, but just pay attention to what y’all are doing.
  • MC
    Mayiri De Caires
    Oct 16, 2025
    1.0
    Tengo más de media hora esperando y no han traído el pedido
  • FY
    Free Ytmusic
    Oct 15, 2025
    2.0
    Should really be a 1-star, but I’m feeling generous. The staff is mostly a bunch of teenagers who spend more time talking and laughing than actually working. Even when fully staffed, there’s often no one at the front counter, so expect to wait 15–20 minutes for a single item. The food itself is usually fine, but the service is painfully slow and unorganized you’ll likely witness an argument or some kind of chaos before you get your order. The only redeeming quality is that the lobby and bathrooms are generally clean. Otherwise, save yourself the time and go to the Moravia Rd. location, where the service is much quicker and the staff actually takes their jobs seriously.
  • CF
    Carmel Fogarty
    Oct 11, 2025
    5.0
    My friend and I got filet o' fish meals. We went through the drive through and ate in the parking lot

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4526 Erdman Ave, Baltimore?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open daily from 6:00 AM to 11:00 PM, one half hour longer than regular dining hours.