Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, with trash and lack of supplies.
Food Quality
Mixed feedback on food quality; while some praised hot and fresh items, others reported incorrect orders and subpar food.
Efficiency
Many customers experienced slow service, with long waits in both drive-thru and in-store.
DW
Donettia Wilson
Jan 28, 2026
2.0
No matter what day I go get breakfast in the morning around 5:15 or 5:30 and that Latino female wait on me her attitude is always nasty and her face is always twisted like she is having a bad day if you that miserable quit. I told her this morning on 1/28/26 @ 5:15 she got my order wrong and instead of admitting she wrong she was acting very nasty. In my opinion she need to quit or get fired.
KW
Kelly Wallace
Dec 30, 2025
5.0
We ordered from the app in the parking lot to get the mobile only deals then went right to the drive through. Everything was hot and ready. The workers were polite and efficient.
DM
Delaney Mobley
Dec 13, 2025
1.0
Consistently the worst McDonalds I’ve ever been to. They’re rude, unprofessional, always dirty and full trash cans and there’s always like a 20-30 minute wait which is INSANE. This store invented slow fast food.
IL
Ivonne Lizama
Dec 6, 2025
1.0
I hope this coments help other to not come to this macdonald! This is horrible coustomer service. The employee ignoring you when you asked for something I asked for my receipt and I never get it. Why you like being waiting for my order I seen other customer asking for some items and they never getting him back one of them has to get raise her voice .
SB
Stephanie Bowman
Nov 18, 2025
3.0
The bathroom were not clean and no toilet paper available and trash on the floor in the bathroom