McDonald's

3.4
1646 reviews
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Business Details

4635 Harford Rd 37, Baltimore, MD
21214, United States
(410) 426-0557
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4635 Harford Rd 37, Baltimore, MD
21214, United States

Hours

Reviews

3.4
1,646 reviews
5 stars
517
4 stars
307
3 stars
362
2 stars
160
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with long wait times and ignored requests.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, and overall cleanliness issues.

Food Quality

While some customers praised the freshness and quality of the food, others experienced incorrect orders and poorly prepared items.

Service Speed

Customers frequently mentioned slow service, both in-store and drive-thru, with long wait times being a common complaint.
  • KW
    Kelly Wallace
    Dec 30, 2025
    5.0
    We ordered from the app in the parking lot to get the mobile only deals then went right to the drive through. Everything was hot and ready. The workers were polite and efficient.
  • DM
    Delaney Mobley
    Dec 13, 2025
    1.0
    Consistently the worst McDonalds I’ve ever been to. They’re rude, unprofessional, always dirty and full trash cans and there’s always like a 20-30 minute wait which is INSANE. This store invented slow fast food.
  • IL
    Ivonne Lizama
    Dec 6, 2025
    1.0
    I hope this coments help other to not come to this macdonald! This is horrible coustomer service. The employee ignoring you when you asked for something I asked for my receipt and I never get it. Why you like being waiting for my order I seen other customer asking for some items and they never getting him back one of them has to get raise her voice .
  • SB
    Stephanie Bowman
    Nov 18, 2025
    3.0
    The bathroom were not clean and no toilet paper available and trash on the floor in the bathroom
  • L3
    Lucy 312
    Nov 9, 2025
    4.0
    Grab a quick bite to eat through drive thru. Wait wasn't too long. Food was good and hot.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The dining area is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, the drive-thru is open every day from 5:00 AM until 1:00 AM the next day.