Location.com logo
Brand Certified

McDonald's

3.4
(1649 reviews)

Business Details

4635 Harford Rd 37, Baltimore, MD
21214, United States
(410) 426-0557
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4635 Harford Rd 37, Baltimore, MD
21214, United States

Hours

Reviews

3.4
1,649 reviews
5 stars
517
4 stars
308
3 stars
363
2 stars
161
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, with trash and lack of supplies.

Food Quality

Mixed feedback on food quality; while some praised hot and fresh items, others reported incorrect orders and subpar food.

Efficiency

Many customers experienced slow service, with long waits in both drive-thru and in-store.
  • DW
    Donettia Wilson
    Jan 28, 2026
    2.0
    No matter what day I go get breakfast in the morning around 5:15 or 5:30 and that Latino female wait on me her attitude is always nasty and her face is always twisted like she is having a bad day if you that miserable quit. I told her this morning on 1/28/26 @ 5:15 she got my order wrong and instead of admitting she wrong she was acting very nasty. In my opinion she need to quit or get fired.
  • KW
    Kelly Wallace
    Dec 30, 2025
    5.0
    We ordered from the app in the parking lot to get the mobile only deals then went right to the drive through. Everything was hot and ready. The workers were polite and efficient.
  • DM
    Delaney Mobley
    Dec 13, 2025
    1.0
    Consistently the worst McDonalds I’ve ever been to. They’re rude, unprofessional, always dirty and full trash cans and there’s always like a 20-30 minute wait which is INSANE. This store invented slow fast food.
  • IL
    Ivonne Lizama
    Dec 6, 2025
    1.0
    I hope this coments help other to not come to this macdonald! This is horrible coustomer service. The employee ignoring you when you asked for something I asked for my receipt and I never get it. Why you like being waiting for my order I seen other customer asking for some items and they never getting him back one of them has to get raise her voice .
  • SB
    Stephanie Bowman
    Nov 18, 2025
    3.0
    The bathroom were not clean and no toilet paper available and trash on the floor in the bathroom

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: