McDonald's

3.6
3311 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3223 Washington Blvd, Baltimore, MD
21230, United States

Hours

Reviews

3.6
3,311 reviews
5 stars
1,234
4 stars
714
3 stars
619
2 stars
258
1 star
486

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customer service is inconsistent, with reports of rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Cleanliness

The restaurant is generally reported as clean, with some customers noting the cleanliness of the dining area and restrooms.

Food Quality

Food quality varies, with some customers praising fresh and hot meals, while others reported cold or improperly prepared food.

Management Issues

Several reviews mention poor management practices, including rude behavior from managers and lack of staff training.
  • DL
    Dre Lee
    Dec 28, 2025
    5.0
    The girl in the morning drive thru with the braids they have to keep her every morning she always nice never no attitude just a good spirit overall.
  • BP
    Breanne Pittman
    Dec 21, 2025
    5.0
    Food was fresh. Drive thru wasn't crowded. Store has a really nice, clean restaurant area. Customer service is hit or miss at this location.
  • RC
    Russell Carpenter
    Dec 18, 2025
    1.0
    This location truly has to be the worst location in all of Baltimore!!! Dont bother tryin to order anything they will get it wrong. That is if there even able to take your order.
  • CS
    Caitlynn Starin
    Dec 17, 2025
    1.0
    Placed an order ahead on the app. I was w Driving nearly a half hour to het there, as I was on my way home, however even after arriving, Inhad to wait more than 20 minutes in the drive through. The boy also tried to argue when I had to go back around for the missing sauces he had put some in, but not the extras I had paid for. Unfortunately, I didn't notice before getting home that there was still another sauce flavor missing, and the burger had onions, even though it was specifically ordered without. Food was cold, in spite of the wait.Tried calling to see if I could go back and get it fixed, but no one answered.
  • AJ
    Amora Jhonson
    Dec 9, 2025
    1.0
    When I pulled up to place my order, the employee asked me to “hold on for a second.” I waited patiently literally about three minutes before I started speaking. I explained my order slowly and clearly, including the fact that I needed two separate orders. Still, both orders were rung up together. When I got to the window, I was told nothing could be changed because everything had already been entered as one. I let it go, assuming the employee was under pressure since the place seemed busy. But then things got worse. I was charged for extra ingredients that showed up on the receipt but were never added to my food. I was also charged for two large fries I never ordered, which added over $10 to my total. I’m not the type to make a scene, especially with a long line of cars behind me, but these mistakes made the experience extremely disappointing. For a brand as well known as McDonald’s, I expect enough staff or at least properly trained staff to avoid issues like this. 👎🏼

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3223 Washington Blvd, Baltimore?

McDonald's at 3223 Washington Blvd is open 24 hours a day, seven days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru that operates 24/7.