McDonald's

3.2
2504 reviews
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Business Details

3401 Pulaski Hwy, Baltimore, MD
21224, United States
(410) 534-7223
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3401 Pulaski Hwy, Baltimore, MD
21224, United States

Hours

Reviews

3.2
2,504 reviews
5 stars
769
4 stars
438
3 stars
465
2 stars
217
1 star
615

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty restrooms and unpleasant odors in the restaurant.

Order Accuracy

Many customers expressed frustration over incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in preparation, with complaints about cold or poorly made items.
  • RS
    Randolph Smith
    Jan 2, 2026
    1.0
    To much talking not enough working and the food is horrible. I walk in because drive through we back up. I was in for 15 minutes before they talk to me I had here there conversation before any of them attended to me. The buger is horrible I paid 10.28 for fries and and a drink. Terrible experience
  • TT
    Terron Tucker
    Dec 19, 2025
    1.0
    I usually don’t buy anything from McDonald’s but this morning I had a taste for steak egg and cheese bagel went through the drive-through placed my order for my sandwich got to work and it is bacon egg and cheese on a bagel. I’ve been calling the number and no one‘s answering the phone. I am very disappointed.
  • EG
    Erica Gover
    Dec 17, 2025
    1.0
    worse mcdonalds ever. i went there after work and in the middle of taking my order she started having a personal conversation with her co workers and then continue to tell me i was being rude. if it wasnt for this location being open 24 hours i would not go there. and she was so busy having personal conversations she gave me somebody elses food. if i could have gave it 0 stars i would have.
  • TD
    TOVEN DMK
    Dec 16, 2025
    1.0
    Rude and glacially slow staff. Always the longest wait whether inside or the drive thru. Avoid this McDonald's like the plague.
  • KP
    Kayla Polk
    Nov 26, 2025
    1.0
    Me and my man called this location ahead of time to check if they had any frappes and the manager said "yes". As soon as we got there, they said they were closed, even though that location is 24 hours. I was very frustrated because all we wanted was a frappe and quarter pounder. I told my man to go in the line anyways and the manager said that he's closed because he has no other crew members. He needs to be fired because how are you telling customers you're closed all because you have no crew even though you create their schedule. Ridiculous. Never coming back to this location.
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Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 3401 Pulaski Hwy, Baltimore?

McDonald's at 3401 Pulaski Hwy, Baltimore is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7 every day.