Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, with rude staff and incorrect orders being common complaints.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including wrong items and missing components.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or overcooked items and concerns about freshness.
Cleanliness
Several reviews noted cleanliness issues, particularly with dirty tables and unsanitary conditions.
Service Speed
Customers frequently mentioned slow service, especially during peak hours, leading to long wait times.
QS
Quinton switzer
Jan 2, 2026
1.0
Live down the road and without fail the team always has me wait in a spot whenever i order, no matter what i order. every. single. time. it could be a quarter pounder meal or just a sandwich and nuggets and again, im told to wait in a spot. Id be okay with this because usually, the food is hot so i dont mind. This time it was a quarter pounder with bacon and cheese and chicken nuggets. im already prepared to park and wait pulling up to the window when the guy tells me to pull into a waiting spot. I assume they're always making my food to order. Now tell me why i pull into a spot, wait on my food for a couple of minutes just to receive a bun with everything but a burger patty on it. I wait and the staff CLOWNS me by taking their sweet time making me a joke of a meal. i hate this place, if you need food in a hurry or just food at all and not a nothing burger this is the wrong place.
JJ
John
Dec 14, 2025
1.0
Tried to charge me for a cup of water even after I just ordered $30 of food
JB
Joe Bowler
Dec 13, 2025
1.0
Worst mc Donald's visit ever. Used a code to get a deal. Code went through on app, the woman said that it did not work. Didn't care try and help me. I canceled the order and I'll never return here.
CC
Crafty Cat
Dec 3, 2025
1.0
I left my phone there for 45 minutes and I came back to it trying to unlock it with Bash marks on the screen protector and hitting my camera shattering the glass. It wasn’t a customer because they would’ve went outside and bashed it if they did it inside it would’ve made a scene. The worker that have gave me my phone back, gave it to me without a care in the world.