McDonald's

3.4
1538 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3619 Wilkins Ave, Baltimore, MD
21229, United States

Hours

Reviews

3.4
1,538 reviews
5 stars
515
4 stars
313
3 stars
267
2 stars
148
1 star
295

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others criticized rude and unprofessional behavior from management.

Food Quality

Several reviews mentioned poor food quality, including cold, overcooked, or improperly prepared items.

Cleanliness

Some customers noted improvements in cleanliness, while others reported dirty tables and unsanitary conditions.

Service Speed

Customers experienced inconsistent service speed, with some praising quick service while others complained about long wait times.
  • FH
    Florance Hamilton
    Nov 17, 2025
    2.0
    It took 15 minutes for drive thru to even recognize that I was even their to place an order, with no one else in line or even busy for lunch hour!! Poor service if you ask me all the way around!!
  • MV
    Miranda Victory
    Nov 16, 2025
    5.0
    One of my favorite McDonald store. The female manager I think her name is Amy and staffs give awesome service always, and the food comes out timely fresh. Thank you.
  • CS
    charon shifflette
    Nov 6, 2025
    5.0
    Everything was fine
  • JB
    John Busnuk
    Oct 31, 2025
    4.0
    Usually i get breakfast which is around 6am an always fresh and hot with great service. But ive gone in the evening where its falls off in service,and quality of food
  • DE
    Dre EliteEdgeMC
    Oct 30, 2025
    2.0
    You guys get a two today. I asked for a steak, egg and cheese mcmuffin, and you guys gave me a ham, egg and cheese, mcmuffin, but my receipt said sausage, egg and cheese mcmuffin. To top it off the manager had a attitude towards me because I came in upset to correct my order 🤦🏽‍♂️

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3619 Wilkins Ave, Baltimore?

McDonald's at 3619 Wilkins Ave, Baltimore is generally open from 6:00 AM to 12:00 AM Monday to Wednesday, closes at 4:00 AM on Thursday, is open 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does McDonald's at Wilkins Ave offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services at this location.