McDonald's

3.4
1543 reviews
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Business Details

3619 Wilkins Ave, Baltimore, MD
21229, United States
(443) 438-5253
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3619 Wilkins Ave, Baltimore, MD
21229, United States

Hours

Reviews

3.4
1,543 reviews
5 stars
517
4 stars
312
3 stars
268
2 stars
148
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during drive-thru and late-night hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale items, incorrect orders, and food safety concerns.

Cleanliness

While some customers noted improvements in cleanliness, others reported dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific staff members for their friendliness and helpfulness.
  • LD
    Lori Devore
    Jan 5, 2026
    1.0
    They didn't bring our full order to table even after told we are missing drinks and such, I had to go up and wait in long line to tell them again. Food was could by the time I got rest of order.
  • EB
    Erin Beale
    Jan 2, 2026
    1.0
    Visited this McDonald’s on Friday, January 2nd around 8:35–8:40 PM and had a terrible experience. The male drive-thru crew member was Black, tall, skinny, wore glasses, was not wearing his work hat, and seemed very feminine. He was rude and disrespectful, did not greet me or say thank you despite me speaking to him multiple times, and shut the window without responding. I had two mobile orders and all food was cold. I ordered three 6-for-$6 meals, fish filets, and fries. The fry for my fish filet was missing, and my milkshake was barely filled. I tried calling the store multiple times and it went straight to voicemail. I will be contacting corporate.
  • JJ
    John Lanahan Jr
    Dec 29, 2025
    1.0
    8:30 PM when it says they are open until 11, they are not taking drive thru orders and the dining room door is locked.
  • KE
    KC ExWHYZ
    Dec 14, 2025
    1.0
    I made my order thru drive thru and the one making the orders does not include everything food isn’t cooked right I let the first one slide but I’m not coming back again!!
  • SB
    Scott Brach
    Dec 9, 2025
    1.0
    Will serve you a stale bagel with a smile. Service only gets 3 stars because they're nice enough when I come through, not rude or disrespectful, but the table crew needs retraining. I've been served day old bagels 3 days in a row and im sick of it. Ik what happens BECAUSE I USED TO WORK HERE. they get more than one bagel in a pack, when there are unused bagels they don't get put in the waste they get improperly saved for the next day, and they're hard and stale. Quality control is important, folding the bag over and putting a piece of packing tape over it is not sufficient to keep the bread good.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3619 Wilkins Ave, Baltimore?

McDonald's at 3619 Wilkins Ave, Baltimore is generally open from 6:00 AM to 12:00 AM Monday to Wednesday, closes at 4:00 AM on Thursday, is open 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does McDonald's at Wilkins Ave offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services at this location.