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McDonald's

3.4
(1485 reviews)

Business Details

3619 Wilkins Ave, Baltimore, MD
21229, United States
(443) 438-5253
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3619 Wilkins Ave, Baltimore, MD
21229, United States

Hours

Reviews

3.4
1,485 reviews
5 stars
486
4 stars
296
3 stars
261
2 stars
146
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or improperly cooked food, with specific complaints about raw items and missing ingredients.

Management Concerns

Several customers expressed dissatisfaction with management behavior, citing rudeness and poor handling of complaints.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Mixed Experiences

Some customers had positive experiences with friendly staff and timely service, indicating inconsistency in service quality.
  • GS
    Gls Savageboy
    5 days ago
    1.0
    I almost choked off of something in my food and they won't answer the phone
  • EW
    Eugene Welch
    Jan 18, 2026
    1.0
    I ask the cashier several times to put my buns through the toaster,3 times after he finally walked over to relay the message to the lady making sandwiches I Heard him tell her , then she constantly kept looking up at me so I finally got home and opened up my sandwichs and the buns was white as snow. Needless to say I absolutely understand that will be the most intellectual job she will ever have. SMH
  • LD
    Lori Devore
    Jan 5, 2026
    1.0
    They didn't bring our full order to table even after told we are missing drinks and such, I had to go up and wait in long line to tell them again. Food was could by the time I got rest of order.
  • EB
    Erin Beale
    Jan 2, 2026
    1.0
    Visited this McDonald’s on Friday, January 2nd around 8:35–8:40 PM and had a terrible experience. The male drive-thru crew member was Black, tall, skinny, wore glasses, was not wearing his work hat, and seemed very feminine. He was rude and disrespectful, did not greet me or say thank you despite me speaking to him multiple times, and shut the window without responding. I had two mobile orders and all food was cold. I ordered three 6-for-$6 meals, fish filets, and fries. The fry for my fish filet was missing, and my milkshake was barely filled. I tried calling the store multiple times and it went straight to voicemail. I will be contacting corporate.
  • JJ
    John Lanahan Jr
    Dec 29, 2025
    1.0
    8:30 PM when it says they are open until 11, they are not taking drive thru orders and the dining room door is locked.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3619 Wilkins Ave, Baltimore?

McDonald's at 3619 Wilkins Ave, Baltimore is generally open from 6:00 AM to 12:00 AM Monday to Wednesday, closes at 4:00 AM on Thursday, is open 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does McDonald's at Wilkins Ave offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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