Brand Certified
McDonald's
3.7(2076 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4205-15 Mortimer Ave, Baltimore, MD
21215, United States
Certified by McDonald's • Mar 01, 2026
(410) 764-1739
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
2,076 reviews
5 stars
788
4 stars
480
3 stars
389
2 stars
176
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and poor handling of complaints.
Food Quality
Food quality is inconsistent, with some customers enjoying hot and fresh meals, while others received cold or improperly prepared items.
Cleanliness
The restaurant is generally reported as clean, although some customers noted issues with lingering patrons and occasional unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with mobile and drive-thru orders, leading to customer frustration.
Wait Times
Customers consistently mention long wait times, especially during busy hours, impacting their overall experience.
- LGLita Goldsboro5 days ago5.0Hot fries and fish sandwich, this is how I remember allll McDonald's use to be, keep up your high standards! :0)
- GVGabriela VelascoFeb 11, 20261.0Hot water instead of coffee I Ordered a coffee, the guy in the speaker didn't asked how many creams and sugar so that made me think they were going to put it on the side. When I got pick up my coffee the lady say "here is your BLACK coffe" I told her I didn't order a black coffee just a coffee but he the guy didn't ask about the cream and sugar. She answered "and that's how you would be with your boyfriend?" Verryyyy weird specially because I was on the car by myself (also a boyfriend would ask if you want sugar like every other McDonald's does ) While complaining she went to get cream and sugar and gave it to me. I left, after driving 5 minutes I took a sip and realized she gave me WATER on the cup of "coffee" I went back got my money and went to chick fil a as I should have done from the beggining
- JLJohn Hancock lllFeb 9, 20264.0Got a hot tea. Asked for 3 sugers. He gave me cup of water tea bag and said he put the sugars in there already. I also donated to McDonald's house that visit
- KKKerensaJan 26, 20261.0Waited 20 min for cold food. I would've asked them to remake it, but I didn't have the time to wait an extra hour for more cold food. The cheese on my burger wasn't even melted.
- MPMichael PDec 30, 20251.0They clearly need more help. Very poor customer service and response for preparation times. I will avoid going to this location like catching the bubonic plague, terrible!!!!!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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