Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service.
Food Quality
Food quality varies, with some customers enjoying hot and fresh meals, while others complain about cold or improperly prepared items.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with lingering customers and occasional odors.
Order Accuracy
There are frequent complaints about incorrect orders and long wait times, particularly during busy hours.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and congested, leading to customer frustration.
MP
Michael P
Dec 30, 2025
1.0
They clearly need more help. Very poor customer service and response for preparation times. I will avoid going to this location like catching the bubonic plague, terrible!!!!!
AP
Anjanette Paul
Dec 27, 2025
2.0
Drive thru was congested, you could hardly hear what young man was saying, once i received my food fries tasted as if they were cooked in fish grease and sandwich was cold….McDonalds Liberty Rd has changed over years
MA
Murat Akkaya
Dec 3, 2025
5.0
Place is cozy and nice. Food was fast and fresh. Employees are very friendly and helpful. Only thing I didn’t like was there are some people linguring inside other than that I’m very pleased with food and service
JC
James Clark
Nov 20, 2025
5.0
Always good
KK
Kyllían
Nov 12, 2025
5.0
Staff service always above and beyond. Restaurants always clean and if not they about to clean it. Certain things that other restaurants you have to ask for and they make sure that you have it right when you need it or they will make sure that you have it as soon as possible. Out of 100 * only one time did anyone out of my 20-person party have to return an item because it was improperly made that is a very rare thing to find at a McDonald's anywhere this is one of our favorite spots to have group at.