McDonald's

3.5
1098 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3920 Falls Rd, Baltimore, MD
21211, United States

Hours

Reviews

3.5
1,098 reviews
5 stars
376
4 stars
235
3 stars
216
2 stars
73
1 star
198

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers frequently praised the fast service, especially in the drive-thru, with many noting that orders were ready quickly.

Food Quality

While many reviews highlighted hot and fresh food, there were complaints about incorrect orders and food being served cold.

Customer Service

Feedback on staff behavior was mixed; some customers appreciated friendly service, while others reported rude or unprofessional attitudes.

Location Limitations

The small size of the restaurant and limited seating were noted as drawbacks, with some customers expressing frustration over the lack of space.

Management

Positive comments were made about the management, particularly regarding their ability to maintain service quality and cleanliness.
  • LK
    La-Kia Kommeren
    Nov 16, 2025
    3.0
    Did not expect much but was taken by surprise that all the parking spots are reserved for mobile pickup orders. So there is no parking if you wanted to dine inside which I wanted to do, only to find all the tables were occupied. So I had to take my order to go. Everything I ordered was hot and fresh. No complaints there.
  • TW
    Tracy Wright
    Nov 8, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had a great experience at this McDonald’s! The team — Anaya, Dion, Jaziya, Jordy, and Josue — were all professional, friendly, and kept the restaurant clean and welcoming. My Filet-O-Fish with Mac Sauce was made perfectly — fresh, hot, and just how I like it! Excellent service from start to finish. Great job to the whole crew! 👏🍟🐟
  • HF
    harry F
    Oct 21, 2025
    5.0
    So fast
  • SL
    Shirley Lapt
    Oct 12, 2025
    5.0
    I am a door dasher driver Most times the orders are ready when I arrive.
  • JG
    Juan Carlos Gonzalez
    Sep 29, 2025
    5.0
    Good Mcd Fast service Hot food

Frequently Asked Questions About McDonald's

What are the opening hours for dining at McDonald's on Falls Rd in Baltimore?

McDonald's on Falls Rd is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

When is the delivery service available at this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM, except on Sunday when it is until 9:30 PM.