McDonald's

3.5
1102 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3920 Falls Rd, Baltimore, MD
21211, United States

Hours

Reviews

3.5
1,102 reviews
5 stars
378
4 stars
237
3 stars
215
2 stars
73
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising the staff's friendliness and efficiency, while others experienced rude behavior and slow service.

Food Freshness

Many reviews highlighted that the food was consistently hot and fresh, although there were complaints about incorrect orders and cold items.

Location Limitations

The small size of the restaurant and limited parking were frequently mentioned as drawbacks, making it difficult for customers to dine in.

Management

Positive remarks were made about the management, particularly in terms of maintaining cleanliness and staff efficiency, though some noted a decline in service quality since certain managers left.
  • MP
    Maria PSE
    Jan 5, 2026
    1.0
    Rude guy at the the drive thru.
  • LK
    La-Kia Kommeren
    Nov 16, 2025
    3.0
    Did not expect much but was taken by surprise that all the parking spots are reserved for mobile pickup orders. So there is no parking if you wanted to dine inside which I wanted to do, only to find all the tables were occupied. So I had to take my order to go. Everything I ordered was hot and fresh. No complaints there.
  • TW
    Tracy Wright
    Nov 8, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had a great experience at this McDonald’s! The team — Anaya, Dion, Jaziya, Jordy, and Josue — were all professional, friendly, and kept the restaurant clean and welcoming. My Filet-O-Fish with Mac Sauce was made perfectly — fresh, hot, and just how I like it! Excellent service from start to finish. Great job to the whole crew! 👏🍟🐟
  • HF
    harry F
    Oct 21, 2025
    5.0
    So fast
  • SL
    Shirley Lapt
    Oct 12, 2025
    5.0
    I am a door dasher driver Most times the orders are ready when I arrive.

Frequently Asked Questions About McDonald's

What are the opening hours for dining at McDonald's on Falls Rd in Baltimore?

McDonald's on Falls Rd is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

When is the delivery service available at this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM, except on Sunday when it is until 9:30 PM.