McDonald's

3.5
2540 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4401 Reistertown Rd, Baltimore, MD
21215, United States

Hours

Reviews

3.5
2,540 reviews
5 stars
902
4 stars
550
3 stars
498
2 stars
205
1 star
385

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for kindness, while others are criticized for rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality reported; some customers received hot and fresh meals, while others experienced cold food and incorrect orders.

Speed of Service

Service speed varies; many customers noted fast drive-thru service, but others reported long wait times and delays.

Atmosphere

The atmosphere is described as unwelcoming by some, with reports of security presence and a busy environment, while others found it clean and pleasant.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
  • CC
    Christa Cockrell
    1 day ago
    1.0
    I was just in the drive through and I ordered a number two without the drink. This is the second time they didn’t put the hash browns in the bag. Smh.
  • MP
    Melissa Peyton
    Nov 7, 2025
    5.0
    Ugh not very friendly employees at all! I mean if you get a job that you have to deal with the public then atleast try to smile!!🤷
  • KK
    kris Kash
    Oct 14, 2025
    4.0
    Love yhe employees here they are all so nice and kind . I must say I have been going here for year as I live not far from here and it's always good service even when busy . Can't say the same for alot of other Mc Donalds and I travel all the time all over from state to state .so says alot.
  • UA
    Usawa Andwele
    Oct 9, 2025
    2.0
    Fast service at 8am. Downside was that the attendants do not seem to understand English very well. She kept getting my simple order messed up.
  • MF
    Malerie Fox
    Oct 3, 2025
    2.0
    Drive through after inside is locked is super busy btw 10-130 mostly because of door dashers n other delivery drivers. I will say every time I go for breakfast if it's early like 5am-730am the food is very fresh biscuits are very good. But some stuff especially evening n night shift I've had very unprofessional rude to costumers or fighting amongst their selves. Or struggle to get some one to acknowledge you.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4401 Reistertown Rd, Baltimore?

McDonald's is open 24 hours a day, 7 days a week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM until 3:00 AM the next day.