McDonald's

3.3
2007 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
25 N Howard St, Baltimore, MD
21201, United States

Hours

Reviews

3.3
2,007 reviews
5 stars
653
4 stars
334
3 stars
373
2 stars
223
1 star
424

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including reports of roaches and a dirty environment.

Location Problems

The restaurant's location was criticized for being in a bad area, with limited parking and safety concerns.

Food Quality

Mixed feedback on food quality, with some praising specific items while others complained about cold or incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and professionalism, many reviews highlighted a lack of motivation and poor attitude among employees.
  • KY
    Kai Young
    Nov 14, 2025
    3.0
    Mid at best. Hashbrowns were lukewarm and not hot, has an operable street-facing service window but makes you come inside to the cramped vestibule to pick up mobile orders and will send you back into the vestibule to pick it up instead of just handing it to you at the main counter if you just so happy to go all the way inside. Not very impressed and will probably not patronize again.
  • DD
    David
    Nov 8, 2025
    1.0
    What ever !
  • KM
    Kayla and Kiko Michael
    Sep 9, 2025
    1.0
    Got a Luigi toy instead of a ninja turtle/hello Kitty 🙄
  • AJ
    Ashley J
    Jul 11, 2025
    5.0
    11/05/2025- Open for Business! Closed for several months. Unclear when reopening. (8/28/2025)
  • DT
    Dustin Thailing
    Jul 11, 2025
    1.0
    Its closed. DONT GO. It shows its open but its actually closed. I walked all the way there.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 25 N Howard St, Baltimore?

McDonald's at 25 N Howard St is open 24 hours a day, 7 days a week, including delivery and drive-through services.

What delivery and pickup services does this McDonald's location offer?

This McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.