Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,275 reviews
5 stars
1,027
4 stars
645
3 stars
662
2 stars
311
1 star
630
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and quality.
Management Concerns
Several customers highlighted issues with management, including unprofessional behavior and lack of effective problem resolution.
Positive Experiences
Despite the negative feedback, some customers noted good experiences with friendly staff and satisfactory food quality.
- RRRey5 days ago5.0This Mc Donalds has improve greatly since the remodeling. I don't know who is managing this but the food is coming out hot most of the time, the orders are correct and the workers are nice 99% of the time. I recommend it.
- MAMeiraj Mohiuddin Ahmed6 days ago2.0It takes lot of time at this store,
- SPSeronjae PerrinDec 31, 20251.0Overly too slow and can’t keep up with the amount of customers they get
- RARolanda AmakerDec 25, 20251.0I really dislike how they allow people who don’t even work there to serve people
- RSROBERT A TURNBULL SrDec 17, 20253.0Of Course it's food is Good. This Restaurant has some trouble getting orders filled correctly. Over All it's a Decent McDonald's.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2501-13 W Franklin Str, Baltimore?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
Can I use the drive-thru at this McDonald's and when is it open?
The drive-thru is open 24/7 every day for your convenience.
What types of payment methods are accepted here?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order via the McDonald’s App available on the Apple App Store and Google Play Store.
What types of pickup and delivery services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which nearby places can I visit along with McDonald's at 2501-13 W Franklin Str?
Nearby you can visit popular spots like Redbox for movie rentals, Brick Oven Pizza for pizza, and Popeyes Louisiana Kitchen for chicken.
Are there any nearby services that can help if I need car-related assistance?
Yes, Dana's New and Used Tires, Emmanuel Tire Company, Universal Towing, and Baltimore Car & Truck Rental are conveniently nearby.
What nearby places offer shopping or personal care near this McDonald's?
You can find Price Busters Discount Furniture for shopping, CVS Beauty for beauty needs, and Buster's Place Barber Shop for grooming nearby.