McDonald's

3.1
1806 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2840 Greenmount Ave, Baltimore, MD
21218, United States

Hours

Reviews

3.1
1,806 reviews
5 stars
515
4 stars
321
3 stars
338
2 stars
162
1 star
470

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty areas and poor food handling practices.
  • FG
    Frank Green
    4 days ago
    1.0
    What is it about this location? They refuse to put sauces in the bag when you order nuggets. Why? Is there some secret competition with the Popeye's for dryest food item? Is noone able to actually read at that location? A severe allergic reaction to making an order correctly? To the owner who gave me the link to contact McDonald's and provide feedback: I did that immediately after leaving the original review. Received an email back from McDonald's telling me to take it up with UberEats since they made the delivery. If you truly wanted to message me, my email is attached. Otherwise, this is just lip service. Either way, I'll be never spend money at that location again in any way, shape or form This isn't a one time occurrence
  • KB
    Kaiden Brown
    5 days ago
    1.0
    I'm waiting 15 mins for French fries that weren't even halfway filled i payed for large fries and got less then a medium this is unacceptable. 21.87 for my order. The new people are nice but the staff and management is terrible.
  • KD
    Kurt Dishong
    Nov 10, 2025
    4.0
    Good experience
  • CD
    Carleton Dotson
    Nov 8, 2025
    5.0
    Great Service
  • JV
    Jacqueline Vazquez
    Nov 2, 2025
    2.0
    Always slow, some of the staff are friendly though

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2840 Greenmount Ave, Baltimore?

This McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What services are available at this McDonald's location?

Services include drive-thru, curbside pickup, delivery (including same-day and no-contact delivery), mobile ordering, McDelivery, gift cards, mobile offers, and WiFi.