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McDonald's

3.1
(1729 reviews)

Business Details

2840 Greenmount Ave, Baltimore, MD
21218, United States
(410) 243-3969
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2840 Greenmount Ave, Baltimore, MD
21218, United States

Hours

Reviews

3.1
1,729 reviews
5 stars
488
4 stars
299
3 stars
324
2 stars
156
1 star
462

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and a generally unkempt dining area.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers expressed dissatisfaction with the food, citing issues such as cold or stale items and incorrect orders.

Management Issues

Several reviews mentioned a lack of effective management, with calls for better oversight and staff training.
  • JP
    JoY PeRrY
    Feb 14, 2026
    2.0
    The worst McDonalds Restaurant. The tables are always dirty, the soda fountain is sticky & disgusting. The food is never fresh. My last visit I got a double cheeseburger, the bun was so hard I could have busted someone’s head open with it. My chicken nuggets were rubber & cold, the soda in fountain didn’t have any syrup it was nasty. My daughter ordered a milk shake but instead was given ice cream because supposedly the milk shake machine wouldn’t work??? This location is a joke & I honestly don’t know how this location remains open????? The entire inside of dining area needs a major bleaching it’s disgusting
  • TD
    tsegab dawit
    Feb 12, 2026
    1.0
    This is the laziest McDonald’s ever. Very disappointed. I ordered an iced vanilla latte and it was the worst one I’ve ever gotten from McDonald’s. It took more than five minutes, and when I finally received it, it didn’t taste right at all. It looked and tasted completely different from what I usually get. I’ve never experienced this kind of poor quality here before. Not satisfied.
  • FC
    Faitheon Chapman
    Feb 8, 2026
    5.0
    Coffee is amazing, but I’ll stop eating now since I realized, we all know the truth now at least I hope. And the people employees are always polite.
  • PW
    pamela wilson
    Jan 30, 2026
    1.0
    Yesterday went to this location now I normally don't give 1 stars but I have to first off I had a big order spent $36.40 I ordered kids meal nuggets for the kids and a number 9 meal. Got home feed the kids and about a hour later all 4 of the kids got sick from their food. I have been trying to call the location about getting a refund but the number listed is not in service. So I want to no how about getting my money back. I'm to the point of calling the health department I mean how do all 4 of my kids get sick after eating nuggets and fries from this location. Make it make sense. I need someone to please reach out to me regarding this issue. Service terrible as soon as u finish ordering the first item lady on headset nasty anything else. I had to tell her a few times I have a big order. Not sure why you have people working for you with no customer service. I'm a general manager for sonic and I would never treat guest like that. Thanks for listening and hope someone reaches out to me regarding a refund Pamela
  • JN
    Jan Nixon
    Jan 19, 2026
    1.0
    The food isn't real food..LOL

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2840 Greenmount Ave, Baltimore?

This McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What services are available at this McDonald's location?

Services include drive-thru, curbside pickup, delivery (including same-day and no-contact delivery), mobile ordering, McDelivery, gift cards, mobile offers, and WiFi.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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