McDonald's

3.3
2122 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 N Broadway, Baltimore, MD
21213, United States

Hours

Reviews

3.3
2,122 reviews
5 stars
676
4 stars
413
3 stars
390
2 stars
225
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot food, while others complained about cold or poorly prepared items.

Management Issues

Several reviews pointed to a need for better management and leadership to address ongoing service and operational problems.
  • AV
    Alfredo Valenzuela
    Dec 30, 2025
    1.0
    Las personas que tienen trabajando de noche son dos mujeres y no atienden bien no me dieron bien mi pedido me tomaron mal la orden y me dieron las cosas tiradas no sirve el servicio de noche en esa tienda
  • CC
    Cole
    Dec 9, 2025
    5.0
    Great service from the pretty 😍 Latina manager (pink shirt 👕), this morning 12/9/25.
  • TU
    Teiana Underwood
    Nov 19, 2025
    3.0
    Found hair in eggs and coupon code was given to another customer
  • NB
    Nikita Bradley
    Nov 8, 2025
    1.0
    This is by far the worst mcdonald's.I have ever went to the workers.Don't know what they're doing.They get your order wrong. They gave me iced coffee with no coffee in it. Constantly getting people's orders wrong.Don't come to this mcdonald's.
  • IC
    Israel Cook
    Oct 27, 2025
    3.0
    Walking service needs to be improved. Walk-in, Web orders and doordash sometimes ignored.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 2001 N Broadway, Baltimore?

McDonald's is open every day from 6:00 AM to 10:00 PM for regular dining.

Does this McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery services including same-day and no-contact delivery, available 24/7 every day of the week.