Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,121 reviews
5 stars
674
4 stars
412
3 stars
388
2 stars
226
1 star
421
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Mixed feedback on food quality; while some customers enjoyed fresh and hot meals, many reported receiving cold or incorrect orders.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported unsanitary conditions and a lack of attention to cleanliness.
Management Issues
Several reviews pointed to a lack of effective management, with calls for better leadership and organization in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile app orders were noted, indicating a need for improved order verification.
- TUTeiana Underwood5 days ago3.0Found hair in eggs and coupon code was given to another customer
- NBNikita BradleyNov 8, 20251.0This is by far the worst mcdonald's.I have ever went to the workers.Don't know what they're doing.They get your order wrong. They gave me iced coffee with no coffee in it. Constantly getting people's orders wrong.Don't come to this mcdonald's.
- ICIsrael CookOct 27, 20253.0Walking service needs to be improved. Walk-in, Web orders and doordash sometimes ignored.
- HCHattia CovingtonOct 21, 20251.0I wasn’t even in this restaurant to receive service because I don’t eat McDonald’s however I am at DoorDash picking up an order and a cashier was very rude. Her name is malese
- RWRobin WardOct 8, 20255.0The food was extra good this trip. Way better than it's been in the past. Also the customer service was awesome! This store seems to have made some major improvements!! Keep it going!!! 💪😎
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 2001 N Broadway, Baltimore?
McDonald's is open every day from 6:00 AM to 10:00 PM for regular dining.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services including same-day and no-contact delivery, available 24/7 every day of the week.
What are the hours for the McDonald's drive-through at 2001 N Broadway?
The drive-through is open daily from 5:00 AM to 4:00 AM the next day, providing nearly 24-hour service.
How can I place an order online or via an app for this McDonald's location?
You can order online via the McDonald's website or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options does McDonald's at 2001 N Broadway accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
Are there any nearby attractions or places of interest around McDonald's on N Broadway that customers might visit?
Nearby, you can visit The National Great Blacks In Wax Museum and the Black Wax Museum in Baltimore, which are great cultural attractions to explore before or after your meal.
What other dining options are near McDonald's at 2001 N Broadway?
Nearby dining includes Cloudz & Cocktailz Restaurant, Bar & Tavern, Subway sandwich shop, Wendy's, The Gift American restaurant, and Tonya's Soulfood for Southern cuisine.
Are there any nearby transportation or rental services close to McDonald's on N Broadway?
Yes, U-Haul Neighborhood Dealer is nearby for truck rentals, and Redbox kiosks are available for entertainment rentals near the McDonald's location.
What services and amenities does this McDonald's provide to customers?
McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi for a convenient dining experience.