McDonald's

3.1
1628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2107 E Joppa Rd, Baltimore, MD
21234, United States

Hours

Reviews

3.1
1,628 reviews
5 stars
457
4 stars
321
3 stars
263
2 stars
139
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with staff attitude, including rudeness and lack of acknowledgment.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and food being served cold or improperly prepared.

Staff Performance

While some employees received praise for their friendliness and efficiency, a significant number of reviews criticized the overall staff performance as lacking care and professionalism.

Cleanliness and Maintenance

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Management Issues

There were complaints about poor management practices, including staff arguing in front of customers and inadequate responses to customer complaints.
  • CG
    Chelsi Geltz
    Jan 1, 2026
    2.0
    I requested a big Mac meal and a deluxe quarter pounder with no cheese. I got a big Mac, sprite with no syrup, and a burger with plenty of cheese.
  • LF
    LKS Family
    Dec 29, 2025
    3.0
    Where is Ricky? Ricky is absolutely delightful, respectful and takes pride in his job even at the crack of dawn! We need more workers like him. Ask if he has any family that needs a job because obviously they taught him common sense. Most of the drive through people don't care, doesn't seem to know how to speak proper English. It is obvious they don't want to be there. It literally takes a smile to make people feel good. Please have Ricky train every employee there.
  • TG
    Todd GP30
    Dec 26, 2025
    5.0
    Pleasant Dining experience, usually low key, unless schools are out.
  • AS
    Adedayo Sofowora
    Dec 22, 2025
    4.0
    food was pretty okay, not the best healthy option but it's good every once in a while. staff and servers were friendly, a few got some orderd wrong here and there but were ultimately good
  • CN
    Casper Norriss
    Dec 6, 2025
    1.0
    Came in tonight to try the Grinch Meal with my Family of 4. Ordered 4 Grinch Meals at 12:48p. It ordered on Kiosk. Kiosk could not accept payments, cash or credit. Told me to proceed to Register. Nobody at register. 2 people already in line in front of me. Not being helped. After 5 minutes, i saw a guy in the back, Manager. Asked if someone could assist us. He siad they were busy in Drive thru. I waited. While waited the 2 patrons in front of me left. 10 minutes later. I asked again, if someone could assist me. I got yelled at by Manager, that they were busy. We will get up there. Just wait. A couple behind me complained, so someone came up to help. We have now been here 20 minutes before helped pay. Now the wait. Its now 1:08. My family went to our table 132. I went back up 4 times between 1:08 and 1:38 to check on my 4 Grinch meals. A lafy came up and started arguing that they have alot of drive thru orders. Our order is being taken care of. Finally, we recieved our 4 Grinch meals at 1:44. That is 56 minutes waiting dive in for 4 meals. Interupting our Christmas Shopping Experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2107 E Joppa Rd?

McDonald's is open 24 hours a day, 7 days a week at 2107 E Joppa Rd, Baltimore, MD.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options like same-day and no-contact delivery through their online ordering platform.