McDonald's

3.1
1619 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2107 E Joppa Rd, Baltimore, MD
21234, United States

Hours

Reviews

3.1
1,619 reviews
5 stars
453
4 stars
320
3 stars
263
2 stars
138
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, particularly in the drive-thru.

Staff Attitude

Many reviews highlighted rude or indifferent staff, with some customers feeling unwelcome or ignored during their visits.

Food Quality

Several customers complained about cold, soggy, or improperly prepared food, with consistent issues regarding missing items in orders.

Management Issues

There were numerous mentions of poor management, including lack of staff training and inadequate responses to customer complaints.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
  • KL
    Kat Leisner
    Oct 21, 2025
    5.0
    The manager Maria made my visit very pleasant and helped a lot!
  • IG
    Ivy Gibson
    Oct 19, 2025
    4.0
    Just stopped to get a drink
  • CE
    Charlie Earle
    Oct 18, 2025
    3.0
    McD's it isn't the same...
  • LN
    Lisa NoBonet
    Oct 7, 2025
    1.0
    If you can avoid the drive thru for your mobile order I say do so!! The double lane ordering service is an absolute joke here. Good luck with being the first car in the wrong line and you will literally watch cars that arrived after you order , car after car!!
  • TE
    Todd Evans
    Oct 5, 2025
    1.0
    Worst local drive-though - sometimes they say "sorry we don't have anyone to cook food right now." Most other times they never have food ready and direct you to park and wait. Breakfast this morning saw a ridiculously long line at the drive through, so I went inside - this was 10 am. Once inside there was no line, but several people waiting on food. I ordered by kiosk - a single egg Mcmuffin meal with a black coffee. It took 17 minutes to get my food! When I got it, the muffin was borderline soggy. Folks looking for service waiting a long time because no one came to the counter to greet them.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2107 E Joppa Rd?

McDonald's is open 24 hours a day, 7 days a week at 2107 E Joppa Rd, Baltimore, MD.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options like same-day and no-contact delivery through their online ordering platform.