Five Guys

4.4
889 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3600 Boston St. in Baltimore is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3600 Boston St., Baltimore, MD
21224, United States

Hours

Reviews

4.4
889 reviews
5 stars
554
4 stars
206
3 stars
68
2 stars
25
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for their friendliness, professionalism, and attentiveness, with many customers highlighting exceptional service experiences.

Food Quality

Most reviews commend the freshness and taste of the burgers and fries, although some customers noted inconsistencies in food preparation.

Pricing Concerns

Several customers expressed that the prices are high for the portion sizes, leading to mixed feelings about the overall value.

Cleanliness

The restaurant is consistently described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

There are complaints about order mistakes, particularly with missing items, which some customers found frustrating.
  • TM
    TJ Morgan
    Oct 19, 2025
    3.0
    The music at the restaurant was too loud. The order taker could not hear what I was asking
  • RS
    Rhonda Scott
    Oct 10, 2025
    5.0
    The young lady that took care of me was fantastic. She had amazing customer service. I came in around 3:00 pm.
  • JJ
    jamesofbmore
    Oct 1, 2025
    5.0
    A great burger and fries in less than 7 minutes made fresh.
  • KL
    Kirk Littlefield
    Sep 29, 2025
    5.0
    This location is amazing. The burgers and fries are always on point. People complain that Five Guys is too expensive but you pay a couple of dollars more for a much better quality meal.
  • OA
    Olakunle Aluko
    Sep 11, 2025
    5.0
    The manager here named Duran truly made my experience the phenomenal. I came in there at 9:50pm on Wednesday night and they close at 10pm. I thought it might be a long shot still get served food. To my surprise he and his staff still served me and they had the best attitude about it. Definitely 5 star service 1000%.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.