Dunkin'

3.7
172 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7801 Harford Rd, Baltimore, MD
21234, United States

Hours

Reviews

3.7
172 reviews
5 stars
91
4 stars
21
3 stars
13
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and substitutions without customer consent were noted.

Product Quality

Several reviews mentioned issues with food and drink quality, including cold items and poorly made beverages.

Staff Attitude

There were mixed reviews regarding staff friendliness, with some praising the service while others noted unprofessional behavior.

Cleanliness

Some customers expressed concerns about cleanliness and maintenance of the store.
  • MM
    Manny Mann
    2 days ago
    5.0
    The professional heavy set Caucasian Woman who is the manager never said hello or good evening when she hands you your order Thur the window..... The turkey sandwiches used to be the greatest sandwiches ever / Starting in 2026 of January the eggs started tasting rubbery as well as the turkey sausages . Moreover........ Both products taste totally different and unfortunately l will not be patronizing this location anymore . That's really unfortunate because I really enjoyed this Dunkin' Donuts in the past . Something with the food is definitely differently ..... Sincerely , Disappointed .
  • RS
    Robyn Smothers
    Dec 23, 2025
    5.0
    This is where I go get coffee. I go to to dunkin all over the place
  • AK
    A K
    Dec 2, 2025
    3.0
    The large latte i ordered is half empty. If I wanted a small size I would've ordered small.
  • LM
    Lauren Matarazzo
    Oct 31, 2025
    5.0
    First time I showed up at a Dunkin Donuts and they had the donuts were actually wanted! The past few months, even if we go in the morning, the donuts we want are ALWAYS sold out (& it's frustrating when u order delivery & they don't call u to see what substitutes u want if they donuts u order are all sold out... they just grab random ones that they have instead of getting in touch to confirm what we'd like to substitute & usually it's the ones that no one likes & I'm stuck with donuts that none of us like!!), but we got every single one we wanted when we went yesterday, about an hour b4 they closed. I was VERY pleased that they still had a decent selection & the young lady who helped us was extremely sweet, helpful & upbeat! Just moved here recently, but so happy with this D&D so far!!!
  • LM
    LaKeisha Monay
    Oct 9, 2025
    1.0
    I’ve come to this location on 3 different occasions. All of my orders were mobile orders. My visits were spaced out as well. Like once in 8 months. I get green tea in my refresher (the standard way it comes on the app) each time I’ve been told when I get to the location that they are out of green tea. Why do you keep it as an option if you seem to never have it? Waste of time.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' located at 7801 Harford Rd, Baltimore, MD?

Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

What types of meals does Dunkin' serve at this Baltimore location?

This Dunkin' serves breakfast, lunch, and brunch.