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Dunkin'

3.9
(348 reviews)
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Business Details

4535 Falls Rd, Baltimore, MD
21209, United States
(410) 235-2113
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4535 Falls Rd, Baltimore, MD
21209, United States

Hours

Reviews

3.9
348 reviews
5 stars
170
4 stars
76
3 stars
43
2 stars
16
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and efficient, while others are reported to be rude and unprofessional.

Coffee Quality

Inconsistent coffee quality; some customers enjoy the coffee, while others find it burnt or poorly made.

Cleanliness

Concerns about cleanliness, particularly regarding the bathrooms, which are often reported as dirty or out of service.

Order Accuracy

Frequent issues with order accuracy, including wrong drinks and food items being served.

Location Challenges

The location is busy and can be difficult to access, especially during school hours.
  • HW
    Heather Wilhelm
    Dec 23, 2025
    5.0
    Before and after school is horrible with uniformed Western girls. They Literally sit on the counters and has no respect for staff of other merchants. Owner took out table and chairs to avoid the kids hanging out, unfortunately kids don't care
  • TT
    Tyler T
    Nov 22, 2025
    3.0
    Okay location, small lot and busy main road which makes it a bit to get in and out of. Drink was ready on arrival and tasted alright, nothing special
  • BM
    Benjamin “Ceramic Monster” Morrison
    Oct 18, 2025
    5.0
    These employees are FABULOUS! They never get an order wrong, the space is kept clean, they are so kind and professional and they get to know their customers. I never go anywhere else and I drive out of my way to go to this Dunkin'! I won't go anywhere else.
  • BE
    Bmore Elevated24
    Jun 4, 2022
    5.0
    Mango Pineapple refresher was SO good!
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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