Dunkin'

3.7
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1020 W 41st St, Baltimore, MD
21211, United States

Hours

Reviews

3.7
440 reviews
5 stars
203
4 stars
82
3 stars
46
2 stars
33
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and efficient service, while others describe rudeness and unprofessional behavior from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Cleanliness

The cleanliness of the store is a concern, with multiple reviews mentioning dirty conditions and non-functional restrooms.

Product Quality

The quality of food and drinks is inconsistent, with reports of burnt coffee, stale donuts, and overall dissatisfaction with food preparation.

Atmosphere

The store is often described as small and crowded, which affects the overall customer experience, especially during peak hours.
  • EA
    Erica Allen
    Oct 22, 2025
    1.0
    Didn’t Have My Food , And Told Me They Couldn’t Do Nothing About It .. This Is The Only One That Said They Cant Give Me My Money , I Have To Call A Number .. Very Rude !
  • LT
    La Tasha
    Oct 18, 2025
    1.0
    Quality is not consistent. Yesterday the caramel craze coffee order of three was good today we ordered the same thing and spent $40 and the coffee was clearly burnt and nasty ☹️. We asked for a remake of ONE drink and the lady seemed racist because she stated we asked for returns threes times??? No we’ve visited theee times in the past two weeks and this was the FIRST time the coffee tasted burnt. She went on to chastise us and tell us that we do not know how it’s suppose to taste when we only order two drinks either the cold brew or iced coffee. Will not return.
  • LL
    Liz Suter [Lange]
    Oct 4, 2025
    1.0
    Messed up an online order in so many ways it's impressive. Bagel was hard and tasted like chemicals. Didn't even get the donut so no idea how the quality would be (they forgot it). Sad times.
  • TT
    Tyler T
    Oct 2, 2025
    4.0
    Decent spot to pick up order from, easy to access with parking lot onsite and wasn't too busy during workweek hours. Coffee was as order and fresh
  • KG
    Kevin Gong
    Aug 30, 2025
    1.0
    Terrible customer service, samiksha was rude and disrespectful

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Baltimore, MD?

Dunkin' in Baltimore, MD is open daily from 5:00 AM to 9:00 PM.

What types of meals are served at Dunkin' on 1020 W 41st St?

Dunkin' serves breakfast, lunch, and brunch meals.