Dunkin'

3.9
523 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
5401 Harford Rd, Baltimore, MD
21214, United States

Hours

Reviews

3.9
523 reviews
5 stars
255
4 stars
114
3 stars
64
2 stars
26
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the store was dirty and in need of cleaning, with specific mentions of filthy bathrooms and unclean dining areas.

Service Speed

Many reviews highlighted slow service, with customers experiencing long wait times and issues with order accuracy.

Customer Service

Feedback varied on customer service; while some praised friendly staff, others reported rude behavior and unprofessionalism from employees.

Product Quality

Several customers noted inconsistencies in product quality, including stale donuts and poorly made coffee.

Atmosphere

The atmosphere was described as dull and uninviting, with some customers feeling uncomfortable due to the presence of panhandlers and a lack of seating.
  • LJ
    Linda Jackson
    Oct 21, 2025
    5.0
    I practically live here. Have to get my daily hot tea and donut.
  • JD
    J Day
    Sep 3, 2025
    2.0
    Store is not clean and service is very slow. Also why don’t they have HONEY!
  • KR
    Kevin Ross
    Aug 28, 2025
    1.0
    Wait was too long about 30mins. They forgot my order and drink was made wrong
  • AS
    Anita Smith
    Aug 17, 2025
    5.0
    Love this place!!
  • NI
    Noelia Romero Izarza
    Aug 16, 2025
    1.0
    Lived here 30¶ years, the coffee ☕ sucked, asked the manager to fix it, he didn't, place is filthy, loud and slow and they gave me the wrong portion of food, wasted money 💵, please go to our local amazing dinner living in the 50s

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 5401 Harford Rd, Baltimore, MD?

Dunkin' at 5401 Harford Rd is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.