Dunkin'

3.9
526 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5401 Harford Rd, Baltimore, MD
21214, United States

Hours

Reviews

3.9
526 reviews
5 stars
258
4 stars
114
3 stars
64
2 stars
26
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the store was dirty and in need of cleaning, with issues such as overflowing trash and unclean bathrooms.

Service Speed

Many reviews highlighted slow service, with customers frequently mentioning long wait times and understaffing.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and unhelpful responses from management.

Product Quality

Several customers expressed dissatisfaction with the quality of food and drinks, noting issues like stale items and incorrect orders.
  • EP
    Elliott Peltzman
    Dec 6, 2025
    5.0
    This is a very solid DD!! The staff are super friendly, and they really hustle. No drive thru means that there’s a little more of a community feel inside. Yes, homeless and panhandlers frequent the location due to their being a shelter across the street, but have a heart, man!! They are always friendly.
  • LJ
    Linda Jackson
    Oct 21, 2025
    5.0
    I practically live here. Have to get my daily hot tea and donut.
  • JD
    J Day
    Sep 3, 2025
    2.0
    Store is not clean and service is very slow. Also why don’t they have HONEY!
  • KR
    Kevin Ross
    Aug 28, 2025
    1.0
    Wait was too long about 30mins. They forgot my order and drink was made wrong
  • NI
    Noelia Romero Izarza
    Aug 16, 2025
    1.0
    Lived here 30¶ years, the coffee ☕ sucked, asked the manager to fix it, he didn't, place is filthy, loud and slow and they gave me the wrong portion of food, wasted money 💵, please go to our local amazing dinner living in the 50s

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 5401 Harford Rd, Baltimore, MD?

Dunkin' at 5401 Harford Rd is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.