Brand Certified
Dunkin'
3.9(511 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5401 Harford Rd, Baltimore, MD
21214, United States
Certified by Dunkin' • Mar 01, 2026
(443) 478-3663
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
511 reviews
5 stars
249
4 stars
110
3 stars
64
2 stars
25
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the store was dirty and in need of cleaning, with issues such as overflowing trash and unclean bathrooms.
Service Speed
Customers frequently mentioned slow service, with long wait times and understaffing being common complaints.
Customer Service
While some reviews praised friendly staff, there were numerous reports of rude or unprofessional behavior from employees, leading to negative experiences.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food preparations.
Product Quality
Feedback on the quality of food and drinks was mixed, with some customers enjoying the coffee and donuts, while others found them stale or poorly made.
- EPElliott PeltzmanDec 6, 20255.0This is a very solid DD!! The staff are super friendly, and they really hustle. No drive thru means that there’s a little more of a community feel inside. Yes, homeless and panhandlers frequent the location due to their being a shelter across the street, but have a heart, man!! They are always friendly.
- LJLinda JacksonOct 21, 20255.0I practically live here. Have to get my daily hot tea and donut.
- PPPriceMay 9, 20235.0Best service and donut’s in Hamilton
- RSR SharonMar 30, 20221.0This is the second consecutive time I've tried this location, stood at the register, several people made eye contact but no one helped me
- RFRosalyn FutrellMar 18, 20223.0I like the new cold brew
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 5401 Harford Rd, Baltimore, MD?
Dunkin' at 5401 Harford Rd is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
What specialties can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch, catering to a variety of cravings throughout the day.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Is there free Wi-Fi available at Dunkin'?
Yes, Dunkin' provides free Wi-Fi for customers to use while enjoying their visit.
Are there any nearby pharmacies close to Dunkin' at 5401 Harford Rd?
Yes, CVS Pharmacy is located nearby, making it convenient to pick up prescriptions or essentials before or after your Dunkin' visit.
What dining options are near Dunkin' at 5401 Harford Rd?
Nearby, you can find Baskin-Robbins for ice cream and frozen yogurt and Clementine for American cuisine, offering great options if you want to extend your meal experience.
Is there a post office or courier service near Dunkin'?
Yes, there are UPS Access Point locations and USPS services nearby, making it convenient to handle shipping or mailing while grabbing your coffee.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit card payments for easy and cashless transactions.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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