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Dunkin'

4.0
(307 reviews)

Business Details

1 N Charles St, Baltimore, MD
21201, United States
(410) 680-6180
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 N Charles St, Baltimore, MD
21201, United States

Hours

Reviews

4.0
307 reviews
5 stars
152
4 stars
68
3 stars
42
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, with instances of rudeness and lack of attention from staff.

Order Accuracy

Several customers reported issues with incorrect orders and staff not following simple instructions.

Food Quality

There were complaints about stale and poorly made food items, including donuts and coffee.

Cleanliness

While some customers noted the store was clean, there were serious concerns about unsanitary practices observed.

Speed of Service

Customers frequently mentioned slow service and long wait times, especially during busy hours.
  • MB
    Malik Byrd
    3 days ago
    1.0
    Guy with the dreads said “ I’m not pleasing nobody today yall here because yall don’t know how to cook “ he mad because he had a door dash order so he made us wait but no customer even complained or said a word one customer just left because he was taking long I won’t be returning he just started because I go to this location every Saturday but I won’t anymore he had to start with in the last month or 2 horrible customer service
  • SS
    Sisi Simon
    Feb 19, 2026
    5.0
    I love it. Fast n polite people. Clean store.
  • KD
    keon davis
    Feb 4, 2026
    3.0
    The older black dude with the locks is always angry and complaining idk if that's good for your business! Everyone else is fine, but i'll take my money elsewhere.
  • BT
    Blanmeli Torrealba
    Dec 18, 2025
    1.0
    The man who took my order was very rude.
  • SS
    Shawanda Smith
    Oct 1, 2025
    1.0
    This was my 3 rd time there and the young ladies don’t call out order names . They didn’t cut my croissant in the middle, they left it whole. They didn’t add all the liquid sugar or caramel that I actually pay for. They always burning the hash browns . They spend more time talking than actually making sure orders are correct. They also gave me a blueberry muffin instead of my coffee cake muffin.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 1 N Charles St, Baltimore?

Dunkin' at 1 N Charles St, Baltimore is open daily from 5:00 AM to 8:00 PM, except Tuesday to Sunday when it opens at 5:30 AM and closes at 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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