Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple reviews highlighted poor customer service, with instances of rudeness and lack of attention from staff.
Order Accuracy
Several customers reported issues with incorrect orders and staff not following simple instructions.
Food Quality
There were complaints about stale and poorly made food items, including donuts and coffee.
Cleanliness
While some customers noted the store was clean, there were serious concerns about unsanitary practices observed.
Speed of Service
Customers frequently mentioned slow service and long wait times, especially during busy hours.
MB
Malik Byrd
3 days ago
1.0
Guy with the dreads said “ I’m not pleasing nobody today yall here because yall don’t know how to cook “ he mad because he had a door dash order so he made us wait but no customer even complained or said a word one customer just left because he was taking long I won’t be returning he just started because I go to this location every Saturday but I won’t anymore he had to start with in the last month or 2 horrible customer service
SS
Sisi Simon
Feb 19, 2026
5.0
I love it. Fast n polite people. Clean store.
KD
keon davis
Feb 4, 2026
3.0
The older black dude with the locks is always angry and complaining idk if that's good for your business! Everyone else is fine, but i'll take my money elsewhere.
BT
Blanmeli Torrealba
Dec 18, 2025
1.0
The man who took my order was very rude.
SS
Shawanda Smith
Oct 1, 2025
1.0
This was my 3 rd time there and the young ladies don’t call out order names . They didn’t cut my croissant in the middle, they left it whole. They didn’t add all the liquid sugar or caramel that I actually pay for. They always burning the hash browns . They spend more time talking than actually making sure orders are correct. They also gave me a blueberry muffin instead of my coffee cake muffin.
What are the opening hours for Dunkin' at 1 N Charles St, Baltimore?
Dunkin' at 1 N Charles St, Baltimore is open daily from 5:00 AM to 8:00 PM, except Tuesday to Sunday when it opens at 5:30 AM and closes at 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order Dunkin's menu items through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What kind of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, donuts, and tea.
What special holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location have a drive-through service?
No, this Dunkin' location does not have a drive-through service.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' provides free Wi-Fi for customers.
Where is Dunkin' located in Baltimore?
Dunkin' is located at 1 N Charles St, Lobby 2, Baltimore, MD 21201, USA.
Are there any music venues near Dunkin' at 1 N Charles St?
Yes, the Mechanic Theatre, a music venue, is located near Dunkin'. You could enjoy a performance there before or after grabbing coffee or breakfast at Dunkin'.
What nearby public and government offices are close to Dunkin'?
Nearby Dunkin', you'll find the United States Government offices and the Baltimore City Environmental Control Board, useful for those visiting local government services while grabbing breakfast or coffee.
Are there other cafes near Dunkin' on N Charles St in Baltimore?
Yes, nearby cafes include David and Dad's Express and Peet's Coffee and Tea, giving you options for a variety of coffee experiences in the area.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: