Dunkin'

4.1
469 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5980 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

4.1
469 reviews
5 stars
255
4 stars
106
3 stars
48
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned stale donuts and inconsistent food quality, with some items being fresh while others were not.

Cleanliness Concerns

Several customers noted cleanliness issues, including dirty floors and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.

Inconsistent Experience

Overall, the experience varied greatly, with some customers enjoying their visits while others had significant complaints.
  • KM
    Kaylin Mallory
    Oct 12, 2025
    1.0
    Did not take our order. He had us waiting until this location closed. Turned off the lights and everything.
  • IW
    i900 Williams88
    Oct 9, 2025
    5.0
    But they didn't refund when I canceled my orter
  • RT
    rodney thompson
    Sep 22, 2025
    1.0
    Double check your order,before you leave drive thru,the language barrier is awful,I got home,had wrong donuts and was stale on top of that!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 5980 Belair Rd, Baltimore, MD?

Dunkin' is open daily from 4:30 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.