Dunkin'

4.1
464 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5980 Belair Rd, Baltimore, MD
21206, United States

Hours

Reviews

4.1
464 reviews
5 stars
251
4 stars
105
3 stars
48
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned stale donuts and inconsistent food quality, with some items being poorly prepared.

Coffee Consistency

While some customers praised the coffee, others noted inconsistencies in taste and preparation.

Cleanliness Concerns

Several customers expressed concerns about cleanliness, including dirty floors and unsanitary conditions.

Positive Staff Interactions

Despite the issues, some customers highlighted friendly staff and quick service during busy times.
  • KM
    Kaylin Mallory
    Oct 12, 2025
    1.0
    Did not take our order. He had us waiting until this location closed. Turned off the lights and everything.
  • IW
    i900 Williams88
    Oct 9, 2025
    5.0
    But they didn't refund when I canceled my orter
  • RT
    rodney thompson
    Sep 22, 2025
    1.0
    Double check your order,before you leave drive thru,the language barrier is awful,I got home,had wrong donuts and was stale on top of that!!
  • KA
    Kim Adams
    Jun 29, 2025
    2.0
    Been there a few times this month. The coffee is watered down. Didn’t used to be like that
  • JK
    John Kovacevich
    Jun 9, 2025
    4.0
    it is what it is beyond breakfast is lacking

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 5980 Belair Rd, Baltimore, MD?

Dunkin' is open daily from 4:30 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.