Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Staff Performance
Some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and lack of attentiveness.
Cleanliness and Facilities
The location was noted for being clean, but there were complaints about the lack of public restrooms and seating.
Service Speed
Service speed varied, with some customers experiencing quick service while others faced long waits, especially during busy hours.
Product Availability
Customers frequently mentioned that popular items, especially donuts, were often out of stock.
DD
Debi
Dec 5, 2025
2.0
This location doesn't listen when you place an order. Make sure you check inside the bag before you get home because chances are very high they didn't give you what you ordered. First, they forgot to give me my croissant breakfast sandwich, then they forgot my doughnuts. Then they gave me the wrong tea. I asked and payed for herbal mint tea, I get home and go for the tea bag the next morning to find black tea. I literally do not drink black tea so I just gave it away. I told the manager with pictures/receipts. This woman manager person told me it was "impossible" and I must be lying. That's a crazy assumption to make seeing as though we're human and people make mistakes. But she won't give me my food I paid for or resolve the issue. I'm livid. Dunkin has been my fave coffee franchise since 2021. This is by far their laziest most inefficient location. I'm keeping my business with Dunkin to the locations I know uphold the Dunkin standard of customer service. Good luck if youre a customer at this Guilford location.
GG
Gryff
Nov 12, 2025
4.0
Been in the Mt Vernon area for 3 years now. I used to get Dunkin here once or twice a week, then cut it down to probably once a month now. But every time I've come by this Dunkin spot, there's been one employee working hard on weeknights. It's been a while since I've been by, so I forget his name, but he's been extremely kind and considerate to everyone that comes through. I know there are more employees because I've stopped by on Sundays, but during the week, and sometimes Saturdays, he's been the only employee. PLEASE, either hire another person or just give the guy a major raise! He holds down the fort and provides great, quick service despite being one person. When I came by this evening he handled a line of 5 deftly. He deserves much more credit and support!
WP
Wesley Perry
Oct 30, 2025
5.0
The app glitched and my order didn't go through until 5 minutes after I placed it. The staff were kind enough to proritize preparing my order so I didn't miss my Lyft Ride.
JK
Jordan Kyler
Jul 25, 2025
5.0
Love this Dunkin. The guy who works there is always on it!! Super friendly and fast.
What are the operating hours for Dunkin' at 840 Guilford Ave, Baltimore?
Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at this Dunkin' location?
You can enjoy breakfast, brunch, and lunch meals at this Dunkin' location.
Are there any special seasonal drinks available at this Dunkin' during the holiday season?
Yes, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Lattes, and the new Berry Sangria Refresher during the holiday season.
Is there parking available at the Dunkin' on 840 Guilford Ave?
Yes, there are plenty of parking spaces available, accessible via I-83 Exit 3.
Does this Dunkin' location have drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for fast grab and go service.
What nearby coffee shops are close to this Dunkin' location?
There is another Dunkin' nearby offering donuts, coffee, and smoothies, perfect if you are exploring the area.
Are there any entertainment venues near Dunkin' where I can visit after grabbing a coffee?
Yes, The Poetry Party Live is a music venue and bar nearby, and La Familia Soundstage offers theater and arts entertainment close to Dunkin'.
What nearby services can help if I'm parking near Dunkin'?
Pango Mobile Parking is available nearby to help with parking, providing a convenient option if you drive to Dunkin'.