Dunkin'

4.1
454 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
840 Guilford Ave, Baltimore, MD
21202, United States

Hours

Reviews

4.1
454 reviews
5 stars
226
4 stars
111
3 stars
69
2 stars
27
1 star
21

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration.

Staff Performance

Some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and lack of attentiveness.

Cleanliness and Facilities

The location was noted for being clean, but there were complaints about the lack of public restrooms and seating.

Service Speed

Service speed varied, with some customers experiencing quick service while others faced long waits, especially during busy hours.

Product Availability

Customers frequently mentioned that popular items, especially donuts, were often out of stock.
  • DD
    Debi
    Dec 5, 2025
    2.0
    This location doesn't listen when you place an order. Make sure you check inside the bag before you get home because chances are very high they didn't give you what you ordered. First, they forgot to give me my croissant breakfast sandwich, then they forgot my doughnuts. Then they gave me the wrong tea. I asked and payed for herbal mint tea, I get home and go for the tea bag the next morning to find black tea. I literally do not drink black tea so I just gave it away. I told the manager with pictures/receipts. This woman manager person told me it was "impossible" and I must be lying. That's a crazy assumption to make seeing as though we're human and people make mistakes. But she won't give me my food I paid for or resolve the issue. I'm livid. Dunkin has been my fave coffee franchise since 2021. This is by far their laziest most inefficient location. I'm keeping my business with Dunkin to the locations I know uphold the Dunkin standard of customer service. Good luck if youre a customer at this Guilford location.
  • GG
    Gryff
    Nov 12, 2025
    4.0
    Been in the Mt Vernon area for 3 years now. I used to get Dunkin here once or twice a week, then cut it down to probably once a month now. But every time I've come by this Dunkin spot, there's been one employee working hard on weeknights. It's been a while since I've been by, so I forget his name, but he's been extremely kind and considerate to everyone that comes through. I know there are more employees because I've stopped by on Sundays, but during the week, and sometimes Saturdays, he's been the only employee. PLEASE, either hire another person or just give the guy a major raise! He holds down the fort and provides great, quick service despite being one person. When I came by this evening he handled a line of 5 deftly. He deserves much more credit and support!
  • WP
    Wesley Perry
    Oct 30, 2025
    5.0
    The app glitched and my order didn't go through until 5 minutes after I placed it. The staff were kind enough to proritize preparing my order so I didn't miss my Lyft Ride.
  • JK
    Jordan Kyler
    Jul 25, 2025
    5.0
    Love this Dunkin. The guy who works there is always on it!! Super friendly and fast.
  • DA
    Dane Allen
    Feb 5, 2022
    5.0
    Dunkin donuts is great place to visit

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 840 Guilford Ave, Baltimore?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.