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Dunkin'

4.2
(530 reviews)

Business Details

(410) 788-1000
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5303 Baltimore National Pike, Baltimore, MD
21229, United States

Hours

Reviews

4.2
530 reviews
5 stars
288
4 stars
125
3 stars
65
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, fast, and efficient, although there were some reports of rude service and mistakes with orders.

Food Freshness

While many customers enjoyed fresh and delicious food, there were complaints about stale items being served, particularly bagels and donuts.

Cleanliness

The cleanliness of the store was noted positively by several customers, but there were also reports of unsanitary conditions and sticky surfaces.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers consistently receiving incorrect orders, while others reported their orders being made correctly.
  • ED
    E Dixon
    Feb 5, 2026
    4.0
    This has been my go-to dunkin' for at least 3yrs. I am always met with quality customer service. No matter what I order, it is always prepared within a timely manner and fresh. The staff is friendly & show appreciation for my frequent business.
  • RK
    Roma Khanal
    Jan 22, 2026
    5.0
    I had a really good experience at this Dunkin Donuts location. The staff was friendly and moved quickly, even though it was busy. My order was made correctly and tasted fresh, especially the coffee. The store was clean and had a welcoming vibe, which made it a nice place to stop in. Overall, reliable service and good drinks. I am definitely going to be coming back.
  • VJ
    Vishwanth reddy Jakka
    Jan 22, 2026
    5.0
    Even during rush hour, this Dunkin gets your food out fast without missing a beat. The staff is genuinely friendly, and the warm, clean atmosphere makes it a great stop anytime.
  • HH
    Hari
    Jan 22, 2026
    5.0
    This is absolutely my favorite Dunkin location! The service is consistently excellent, and the food always comes out fast and delicious. The staff are extremely friendly, helpful, and welcoming, which really makes a difference. Sometimes I stop by just to hang out in the store because the atmosphere there is that comfortable. This place never disappoints and truly stands out for its customer service. Highly recommend!
  • AN
    Anju N
    Jan 21, 2026
    1.0
    I am writing to express my extreme disappointment with my recent order of hash browns from this location. I clearly requested fresh paper and gloves, as I am a vegetarian for religious reasons. Despite this, I found bacon in my hash browns after leaving the store. I noticed this when I reached my gym in the same complex and immediately called them. The person who answered said he had changed the gloves, but claimed cross-contamination can still happen because items are packed together. He also showed a careless attitude, stating I could contact the owner or do whatever I wanted, as they did not care. Mixing vegetarian and non-vegetarian food is completely unacceptable and a serious concern for customers with dietary and religious restrictions. I want to bring this issue to everyone’s attention.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Baltimore, MD?

This Dunkin' location is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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