Dunkin'

4.1
561 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8801 Pulaski Hwy, Baltimore, MD
21237, United States

Hours

Reviews

4.1
561 reviews
5 stars
318
4 stars
97
3 stars
64
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Several reviews mention issues with food quality, including stale donuts and cold breakfast items, while others highlight fresh products.

Cleanliness

Some customers noted that the location appeared dirty despite recent renovations, and there are complaints about the lack of restrooms.

Speed of Service

While many customers appreciate the fast service, others experienced long wait times and disorganization.
  • TR
    trinity r
    Dec 30, 2025
    1.0
    Ordered a bacon , egg and cheese on a croissant and was served raw bacon even after asking them to make sure it was cooked. Shortly after I realized , returned to the store and was greeted rudely. Instead of giving me a refund and fixing the situation , they asked for the food and drink back. In the process of me trying to get a refund the lady accused me of not ordering what I had ordered. I got a small coffee and she accused me of ordering a medium even though it was right in her face. Never ever again. Y’all need to do better because these are the reasons people take things above and beyond.
  • AA
    Alice
    Dec 25, 2025
    1.0
    Service was horrible and the manager was very rude. The breakfast sandwich tasted like it had been sitting out for hours—it was cold and dry. Very disappointing.
  • RM
    Rhonda Morrison-Saulsbury
    Oct 10, 2025
    4.0
    Donut product (munchkins) were fresh; Better than average variety. Pumpkin donuts and munchkins are back! Excellent, friendly drive-thru service.
  • CA
    Celso Aguilar
    Sep 3, 2025
    1.0
    They don’t have a restroom 🚻 They just remodel the store but look dirty Bad costumer service.
  • RS
    Renee Satchel
    Aug 23, 2025
    1.0
    Poor customer service; this location has no seating for its customer, yet both inside and their drive through were open. I will not return here🥹

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 8801 Pulaski Hwy, Baltimore?

Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.