Dunkin'

4.1
559 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8801 Pulaski Hwy, Baltimore, MD
21237, United States

Hours

Reviews

4.1
559 reviews
5 stars
318
4 stars
97
3 stars
64
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly staff, others report rude behavior and poor service.

Product Quality

Many customers express dissatisfaction with the freshness of food items, particularly donuts and coffee, with reports of stale products.

Facilities

The lack of seating and restrooms is a common complaint, with several customers noting the inconvenience.

Speed of Service

Service speed varies; some reviews highlight quick and efficient service, while others mention long wait times and disorganization.

Overall Experience

Despite some negative experiences, many customers express loyalty and appreciation for specific staff members and the quality of coffee.
  • RM
    Rhonda Morrison-Saulsbury
    Oct 10, 2025
    4.0
    Donut product (munchkins) were fresh; Better than average variety. Pumpkin donuts and munchkins are back! Excellent, friendly drive-thru service.
  • CA
    Celso Aguilar
    Sep 3, 2025
    1.0
    They don’t have a restroom 🚻 They just remodel the store but look dirty Bad costumer service.
  • RS
    Renee Satchel
    Aug 23, 2025
    1.0
    Poor customer service; this location has no seating for its customer, yet both inside and their drive through were open. I will not return here🥹
  • DP
    Dave Pantzer
    Feb 3, 2025
    5.0
    Visited this classic Dunkin with my daughter before school one Monday in February 2025. The coffee was great, the location was clean, and the staff was friendly. My only sadness is that the inside seating has been removed, suggesting a trend away from embracing the role as a gathering place in it community.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 8801 Pulaski Hwy, Baltimore?

Dunkin' is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.