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Dunkin'

3.8
(270 reviews)

Business Details

(410) 244-1830
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2016-B N. Maryland Ave, Baltimore, MD
21218, United States

Hours

Reviews

3.8
270 reviews
5 stars
125
4 stars
63
3 stars
35
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty conditions and unsanitary practices.

Product Quality

While some customers enjoyed the coffee and donuts, others reported receiving incorrect or unsatisfactory food items.

Atmosphere

The presence of homeless individuals and begging outside the store was noted as a negative aspect of the location.

Staff Friendliness

There were mixed reviews about staff friendliness, with some customers praising the staff while others described them as impersonal or rude.
  • AA
    Alaysia
    Feb 17, 2026
    1.0
    Never been to a Dunkin where I had to pay for jelly with my breakfast food item. Why I had to pay $.50 for a small jelly when I ordered food. I will never understand I get if I was not ordering a food item and ask for random jelly then cool charge but if I want jelly with my food, why am I having to pay. Will avoid never will get my service again that’s egregious to me.
  • MT
    Marshall Thomas
    Jan 4, 2026
    1.0
    Worst dunkin I've been too
  • IM
    INFO MUTT
    Jan 24, 2024
    1.0
    They Didn't have a lot of food that they were supposed to have ready for customers.
  • WB
    Will B
    Nov 17, 2019
    1.0
    poor customer service
  • JT
    jefferey thompkins
    Feb 6, 2018
    2.0
    Not the cleanest and always check your change and perk app they scan sometimes and u don't get points due to the scanner not operating properly by cashier also got to deal with homeless bums loitering in store daily begging for money to buy drugs etc and it's a ongoing issue they do nothing about in early morning hrs u don't purchase anything why u allowed to panhandle making customer deal with the problem that owner fails to address after numerous complaints to Dunkin donuts and police

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Baltimore, MD?

Dunkin' is open from 5:00 AM to 6:00 PM Monday through Saturday, and from 6:00 AM to 6:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to customers.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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