Dunkin'

Reviews

• JA

  Juan José Reyes Arce

  Nov 17, 2025
  2.0
  Very bad customer service Those teenagers who work here, are very rude and are dedicated to playing games and talking on the phone with their friends and do not concentrate on their work!!!
• TC

  Tiffany Cotman

  Nov 16, 2025
  1.0
  I walked in and was standing there for 5-6 mins before anyone even looked my way. When they did one associate looked at another and said i dont know why shes standing there why didnt she order on the kiosk. Then another 3 mins goes by and finally someone turns around and says did you place your order? I said no and then she gets on the headset and says take her order i assume someone says no because then she said just come take the order. Then what i ordered was not what i was given and had to be fixed. Very disappointing
• KK

  Krystle Kesler

  Nov 14, 2025
  4.0
  This place has gotten so much better than it was a year ago! My order hasn't been made wrong in a long time. The morning staff are smiling and pleasant when I come to pick up my order. Mackenzie is really sweet and she is always friendly and working hard. I don't remember her name but the girl with long blonde hair in the drive thru some mornings is very friendly and warm. And I believe his name is Joseph, he's been there a little while and I've never seen him not working hard. Keep it up guys!
• BB

  Brian Biehler

  Nov 13, 2025
  1.0
  I have tride 3 times to get food in the mornings. The people who are not handicapped park in and also block the space for handicap people. If they do not fix this matter asap. I plan on contacting the Americans With Disability's Assoc. Then a lawsuit can be filed. They do it every morning. The owner needs to stop this
• JS

  Jehdyn Stephens

  Nov 3, 2025
  3.0
  This Dunkin used to be my favorite, the staff used to be super nice and helpful and the place would usually be pretty spotless, but now I think it's gone down hill. The last couple of times I've gone the staff have been pretty rude, I've found hair in my food, I've seen flies in the donut display case. I placed an order through the app once, put it as a drive-thru pick up, and we sat at the window for almost 15-20 mins, it didn't seem busy at the time,before some one came to the window and the girl that did come to the window didn't even greet us or apologize for the wait. She came over and said "What are you guys still waiting on?" Then when we told her we were there for a pick up order, she gave us the wrong order and disappeared before we could tell her it was wrong. So we had to wait another 5 mins to get another staff members attention and when this staff member gave us our food, he didn't apologize or anything. Then when we went to open one of the sandwiches, when we left the establishment, it had a long black hair in it. That's just one of the many not so great experiences I've had which sucks considering whoever is making drinks almost always makes them perfectly.

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