Dunkin'

4.1
443 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8021 Liberty Rd, Baltimore, MD
21244, United States

Hours

Reviews

4.1
443 reviews
5 stars
227
4 stars
110
3 stars
52
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold sandwiches, burnt items, and incorrect orders.

Customer Service

Service experiences varied widely, with many customers noting rude staff, long wait times, and mistakes in orders.

Cleanliness and Safety

Some reviews praised the cleanliness and safety protocols, while others mentioned unsanitary practices.

Speed of Service

While some customers appreciated fast service, many complained about slow service and long wait times.
  • NB
    Nina Burgess
    Dec 19, 2025
    1.0
    The food here is consistently horrible. Cold sandwiches with minimal bacon. Cheese isn’t melted and the sandwich is barely put together. I can’t even believe a person put that together. The coffee is equally horrible. It tastes like it was made 3 days ago. It’s sad that the location in Columbia actually serves food that looks like it was constructed by people who know what food is and we get this trash they serve.
  • CM
    Cassie Malane
    Nov 13, 2025
    1.0
    I stopped by around 7 AM after a long delivery shift in the early AM (desperately in need of coffee) and noticed one of my sandwiches was missing from the order once I got to the window. When I asked about it, the response was a bit tense, and I was told to go back through the drive-through because they were too busy. There was only one car behind me, so it really wasn’t busy but thankfully after getting scolded by two separate people they let me purchase the sandwich I originally ordered.. I understand mornings can be hectic, but shaming your customer when it’s just a simple mistake is quite extreme.
  • KK
    Kathleen Kemney
    Nov 6, 2025
    1.0
    Everytime I visited, the food and service sucked. When I've gone in the store never any greeting and stares like deers in headlights as if to say why are you here? The drive through service is worse coughs in the micro phone and my food made me feel sick after I ate it. Why are they open? I gave up going to this location long ago, its so sad!
  • SM
    Sherrise Myers
    Sep 21, 2025
    3.0
    They need to expand the parking lot. The lines come sometimes wrap around to the busy primary street. There never fully stock with menu items. No cream cheese for bagels.
  • SR
    Stacy Richards
    Aug 23, 2025
    5.0
    Fast and great service.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Baltimore, MD?

This Dunkin' is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, delivery and curbside pickup services are available at this location.