Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
809 reviews
5 stars
387
4 stars
181
3 stars
122
2 stars
48
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the location is often dirty, with unkempt tables and floors.
Customer Service
There are frequent complaints about rude and unprofessional staff, with several customers experiencing poor service and long wait times.
Food Quality
Customers noted inconsistent food quality, with some items being stale or not fresh, particularly donuts and breakfast sandwiches.
Order Accuracy
Many reviews mention issues with incorrect orders and staff not following specific requests.
Convenience
Despite the issues, some customers appreciate the location's convenience and quick service during less busy times.
- ENEmma “Fcemma” NwaDec 23, 20254.0“I’ve been coming to this Dunkin’ inside Mondawmin Mall for years now, and it’s one of the better ones in Baltimore for convenience. The coffee is always fresh and strong—iced coffee is my go-to, and it’s never watered down. The donuts are usually good (glazed and Munchkins are always fresh), and the breakfast sandwiches come out hot and quick. Staff is friendly most of the time, and they remember regular orders, which is nice. On the flip side, the lobby can get messy fast—crumbs on tables, cups left around, and sometimes the bathrooms need attention. Parking in the mall lot is a nightmare during peak hours (weekend mornings are the worst), and the line inside can back up when it’s busy. It’s a mall spot, so it’s not gonna be spotless like a standalone, but the food and coffee make up for it. Overall, it’s reliable for a quick caffeine fix or breakfast while shopping. I’ll keep stopping by.”
- JMJay MillstoneOct 26, 20251.0This location is very dirty and unkempt. The floor is particularly filthy. I got an ice coffee here but it was not up to standards. I won’t be going back until improvements are made. Not to mention, that staff lacks basic customer service skills.
- ADAshleigh DianeOct 4, 20251.0Unfortunately, other customers were being very disrespectful to the employees and I know they were busy. However, they refused to talk with any customers. I waited 30 minutes for my drink and no one would respond. I ended up leaving without any of my order after waiting in store for 30 minutes. I tried to get a refund with the app and they just want to offer reward points.
- TCTimothy CarterSep 24, 20255.0Awesome
- DGDov GrantAug 27, 20251.0I just went in, and waited patiently for an associate to take my order. A guy finally looked at me. I politely asked for a coffee and donut. He pointed to the door and with a heavy accent told me to "get out " !! Yes they were busy but there's no need to be so rude! Other customers looked shocked. Fine, Dunkin can do without my business.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 2401 Liberty Heights Ave, Baltimore?
Dunkin' is open Monday to Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 4:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, they provide both curbside pickup and delivery services.
What are some of the special drinks available during the holiday season at Dunkin'?
You can try the new Cookie Butter Cloud Latte, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Where exactly is this Dunkin' located in Baltimore?
It's located at 2401 Liberty Heights Ave, Baltimore, MD 21215, near Mondawmin Mall and the Mondawmin Metro Station.
What meals does this Dunkin' serve?
They serve breakfast, lunch, and brunch throughout the day.
Are there other coffee shops near this Dunkin' location?
Yes, there is a Starbucks nearby, great if you're looking to compare or try different coffee options.
What shopping options are close to this Dunkin'?
Nearby shopping options include Mondawmin Mall, My Champs Sports for sporting goods, and DTLR for clothing and shoes.
How can the nearby Mondawmin Metro Station help when visiting Dunkin'?
The Mondawmin Metro Station offers convenient public transit, making it easy to reach Dunkin' without driving.
Does this Dunkin' have drive-thru service?
No, this location does not have a drive-thru, but you can order ahead via the Dunkin' mobile app for quick pickup.
What are some food options near this Dunkin' if I want to explore other restaurants?
Nearby restaurants include Mamma Lucia Pizza, China Max/Little Tokyo, and Baskin-Robbins for ice cream treats.