Dunkin'

3.9
807 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2401 Liberty Heights Ave, Baltimore, MD
21215, United States

Hours

Reviews

3.9
807 reviews
5 stars
386
4 stars
180
3 stars
122
2 stars
48
1 star
71

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the location is dirty and unkempt, with issues like filthy floors and dirty counters.

Customer Service

There are numerous complaints about rude and unprofessional staff, with some customers experiencing long wait times and poor communication.

Product Availability

Customers frequently noted that the store often runs out of donuts and other menu items, leading to disappointment.

Order Accuracy

Several reviews mentioned incorrect orders being served, with issues like wrong drink ingredients and missing items.

Food Quality

Feedback on food quality is mixed, with some customers enjoying their meals while others reported stale or poorly prepared items.
  • JM
    Jay Millstone
    Oct 26, 2025
    1.0
    This location is very dirty and unkempt. The floor is particularly filthy. I got an ice coffee here but it was not up to standards. I won’t be going back until improvements are made. Not to mention, that staff lacks basic customer service skills.
  • AD
    Ashleigh Diane
    Oct 4, 2025
    1.0
    Unfortunately, other customers were being very disrespectful to the employees and I know they were busy. However, they refused to talk with any customers. I waited 30 minutes for my drink and no one would respond. I ended up leaving without any of my order after waiting in store for 30 minutes. I tried to get a refund with the app and they just want to offer reward points.
  • TC
    Timothy Carter
    Sep 24, 2025
    5.0
    Awesome
  • DG
    Dov Grant
    Aug 27, 2025
    1.0
    I just went in, and waited patiently for an associate to take my order. A guy finally looked at me. I politely asked for a coffee and donut. He pointed to the door and with a heavy accent told me to "get out " !! Yes they were busy but there's no need to be so rude! Other customers looked shocked. Fine, Dunkin can do without my business.
  • AB
    April Baker
    Aug 12, 2025
    5.0
    It was a Dunkin' Donuts. The cashier was a really cool guy. I enjoyed my turkey sausage and cheese croissant. I had a tropical drink too.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 2401 Liberty Heights Ave, Baltimore?

Dunkin' is open Monday to Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 4:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they provide both curbside pickup and delivery services.