Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported that the location is dirty and unkempt, with issues like filthy floors and dirty counters.
Customer Service
There are numerous complaints about rude and unprofessional staff, with some customers experiencing long wait times and poor communication.
Product Availability
Customers frequently noted that the store often runs out of donuts and other menu items, leading to disappointment.
Order Accuracy
Several reviews mentioned incorrect orders being served, with issues like wrong drink ingredients and missing items.
Food Quality
Feedback on food quality is mixed, with some customers enjoying their meals while others reported stale or poorly prepared items.
JM
Jay Millstone
Oct 26, 2025
1.0
This location is very dirty and unkempt. The floor is particularly filthy. I got an ice coffee here but it was not up to standards. I won’t be going back until improvements are made. Not to mention, that staff lacks basic customer service skills.
AD
Ashleigh Diane
Oct 4, 2025
1.0
Unfortunately, other customers were being very disrespectful to the employees and I know they were busy. However, they refused to talk with any customers. I waited 30 minutes for my drink and no one would respond. I ended up leaving without any of my order after waiting in store for 30 minutes. I tried to get a refund with the app and they just want to offer reward points.
TC
Timothy Carter
Sep 24, 2025
5.0
Awesome
DG
Dov Grant
Aug 27, 2025
1.0
I just went in, and waited patiently for an associate to take my order. A guy finally looked at me. I politely asked for a coffee and donut. He pointed to the door and with a heavy accent told me to "get out " !! Yes they were busy but there's no need to be so rude! Other customers looked shocked. Fine, Dunkin can do without my business.
AB
April Baker
Aug 12, 2025
5.0
It was a Dunkin' Donuts. The cashier was a really cool guy. I enjoyed my turkey sausage and cheese croissant. I had a tropical drink too.
What are the regular operating hours for Dunkin' at 2401 Liberty Heights Ave, Baltimore?
Dunkin' is open Monday to Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 4:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, they provide both curbside pickup and delivery services.
What are some of the special drinks available during the holiday season at Dunkin'?
You can try the new Cookie Butter Cloud Latte, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Where exactly is this Dunkin' located in Baltimore?
It's located at 2401 Liberty Heights Ave, Baltimore, MD 21215, near Mondawmin Mall and the Mondawmin Metro Station.
What meals does this Dunkin' serve?
They serve breakfast, lunch, and brunch throughout the day.
Are there other coffee shops near this Dunkin' location?
Yes, there is a Starbucks nearby, great if you're looking to compare or try different coffee options.
What shopping options are close to this Dunkin'?
Nearby shopping options include Mondawmin Mall, My Champs Sports for sporting goods, and DTLR for clothing and shoes.
How can the nearby Mondawmin Metro Station help when visiting Dunkin'?
The Mondawmin Metro Station offers convenient public transit, making it easy to reach Dunkin' without driving.
Does this Dunkin' have drive-thru service?
No, this location does not have a drive-thru, but you can order ahead via the Dunkin' mobile app for quick pickup.
What are some food options near this Dunkin' if I want to explore other restaurants?
Nearby restaurants include Mamma Lucia Pizza, China Max/Little Tokyo, and Baskin-Robbins for ice cream treats.