Brand Certified
Dunkin'
3.9(809 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2401 Liberty Heights Ave, Baltimore, MD
21215, United States
Certified by Dunkin' • Mar 01, 2026
(410) 669-3004
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
809 reviews
5 stars
387
4 stars
181
3 stars
123
2 stars
48
1 star
70
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty floors and tables, and unkempt bathrooms.
Customer Service
There were numerous complaints about poor customer service, including rude staff and long wait times, although some customers noted friendly interactions.
Product Quality
Customers reported inconsistent food quality, with some items being stale or not fresh, while others praised the coffee and certain food items.
Order Accuracy
Several reviews mentioned incorrect orders being filled, leading to customer dissatisfaction.
Convenience
The location is appreciated for its convenience, especially for mobile orders, but parking and long lines during peak hours were noted as drawbacks.
- ENEmma “Fcemma” NwaDec 23, 20254.0“I’ve been coming to this Dunkin’ inside Mondawmin Mall for years now, and it’s one of the better ones in Baltimore for convenience. The coffee is always fresh and strong—iced coffee is my go-to, and it’s never watered down. The donuts are usually good (glazed and Munchkins are always fresh), and the breakfast sandwiches come out hot and quick. Staff is friendly most of the time, and they remember regular orders, which is nice. On the flip side, the lobby can get messy fast—crumbs on tables, cups left around, and sometimes the bathrooms need attention. Parking in the mall lot is a nightmare during peak hours (weekend mornings are the worst), and the line inside can back up when it’s busy. It’s a mall spot, so it’s not gonna be spotless like a standalone, but the food and coffee make up for it. Overall, it’s reliable for a quick caffeine fix or breakfast while shopping. I’ll keep stopping by.”
- JMJay MillstoneOct 26, 20251.0This location is very dirty and unkempt. The floor is particularly filthy. I got an ice coffee here but it was not up to standards. I won’t be going back until improvements are made. Not to mention, that staff lacks basic customer service skills.
- ADAshleigh DianeOct 4, 20251.0Unfortunately, other customers were being very disrespectful to the employees and I know they were busy. However, they refused to talk with any customers. I waited 30 minutes for my drink and no one would respond. I ended up leaving without any of my order after waiting in store for 30 minutes. I tried to get a refund with the app and they just want to offer reward points.
- TCTimothy CarterSep 24, 20255.0Awesome
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 2401 Liberty Heights Ave, Baltimore?
Dunkin' is open Monday to Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 4:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, they provide both curbside pickup and delivery services.
What are some of the special drinks available during the holiday season at Dunkin'?
You can try the new Cookie Butter Cloud Latte, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Where exactly is this Dunkin' located in Baltimore?
It's located at 2401 Liberty Heights Ave, Baltimore, MD 21215, near Mondawmin Mall and the Mondawmin Metro Station.
What meals does this Dunkin' serve?
They serve breakfast, lunch, and brunch throughout the day.
Are there other coffee shops near this Dunkin' location?
Yes, there is a Starbucks nearby, great if you're looking to compare or try different coffee options.
What shopping options are close to this Dunkin'?
Nearby shopping options include Mondawmin Mall, My Champs Sports for sporting goods, and DTLR for clothing and shoes.
How can the nearby Mondawmin Metro Station help when visiting Dunkin'?
The Mondawmin Metro Station offers convenient public transit, making it easy to reach Dunkin' without driving.
Does this Dunkin' have drive-thru service?
No, this location does not have a drive-thru, but you can order ahead via the Dunkin' mobile app for quick pickup.
What are some food options near this Dunkin' if I want to explore other restaurants?
Nearby restaurants include Mamma Lucia Pizza, China Max/Little Tokyo, and Baskin-Robbins for ice cream treats.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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